Property Services Advisor

4 weeks ago


Manchester, United Kingdom The Talent Crowd Full time

Job DescriptionProperty Support AdvisorManchester - £24-25KInterested in getting into a career in Property, this could be the role for youThe Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive record and systems database within the Property Management Department.What you will be doing - Receive telephone calls from residents/lessees reporting maintenance issues and providing them with answers to enquiries about the estateDeal with correspondence letters, e-mails and voicemailsMeet residents and client’s expectations through exceptional customer serviceLiaise with the internal maintenance division and co-ordinate and make maintenance appointmentsArrange and monitor service contracts and assist the Finance team with service charge collectionEnsure that the customer database remains up to date and with changesEnsure that the Property Management team are prepared for resident meetings, including attending and taking minutes when requiredThis role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check).



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