Band 6 Senior Project Support Officer

7 months ago


Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

Band 6 Senior Project Support Officer - Improvement Delivery

The Improvement Directorate working collaboratively with teams in the Strategic, Transformation and Redesign (STaR) Model is looking to recruit an experienced Senior Project Support Officer with project and improvement delivery support experience to work within the Improvement Delivery Team.

The successful postholder will support the project and programme management team to deliver improvement programme across the Trust, by supporting project plan development and monitoring the progress.

If successful you would be working alongside high-performing colleagues within the STaR team and have exposure to a wide range of projects and work opportunities.

The main responsibilities of the Senior Project Support Officer are to provide robust administration and project management support to allocated service improvement projects, delivering within the monthly cycle of meetings for internal and external audiences.

You will be effectively analysing data to inform success against national or Trust initiatives, collating reports and information from key stakeholders into in a presentable format tailored to the audience. Part of the role is to provide complex diary management, scheduling meetings, workshops and appointments on behalf of the Improvement Delivery Team.

Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.

As we recover from Covid-19, we’re proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.



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