Food and Beverage Supervisor

2 weeks ago


Birmingham, United Kingdom The Bear Grylls Adventure Full time

**Food and Beverage Supervisor**

The Bear Grylls Adventure, National Exhibition Centre, Halles, Marston Green
Birmingham, B40 1PA
United Kingdom

Fancy escaping the ordinary at The Bear Grylls Adventure? We’re looking for a highly motivated and dynamic Food and Beverage Supervisor for the adventure of a lifetime With our high ropes, shark diving, archery, indoor skydiving, axe throwing and more.

**What we are looking for**
- Previous managerial experience in a customer service function
- Excellent leadership, interpersonal and communication skills
- You’ll be guest obsessed and commercially savvy
- Full of initiative, someone that can think on their feet, problem solve and be decisive
- Be someone that can take the lead when the pressure's on
- You'll also be bursting with ideas to make our guest experience even better

This is a real adventurous role, where you’ll not only manage and lead the commercial team and their daily activities, but you’ll also champion, own, develop and drive the overall guest experience throughout the whole customer journey. With responsibility for our food & beverage and retail areas you will coordinate the day-to-day operation of the attraction performing duty manager responsibilities.

Balancing priorities to ensure the delivery of compelling products are appropriately priced, enticingly packaged and efficiently delivered by knowledgeable staff who can offer the highest level of guest interaction by focusing on customer service, presentation, merchandising, cash handling, food safety and overall financial performance.

People management and development will be crucial, with the help of your team, you’ll recruit, lead, and train the commercial team to deliver memorable experiences.

This role is permanent and full-time. Given the nature of the attraction, there will be regular weekend and bank holiday working, so you’ll need to be flexible with regards to working days and hours.

**What’s in it for you**

Alongside working with a team that works hard, supports each other, and has fun along the way, you’ll also receive:

- Salary of £24,000 per annum
- 25% discount in our retail shops and restaurants, plus 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
- Free parking
- Five-minute walk from Birmingham International Train Station

**_ Everyone Matters at Merlin._**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.



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