Saturday Customer Service Assistant

3 weeks ago


Chipping Sodbury, United Kingdom Coventry Building Society Full time

About The Role
Our Saturday Customer Service Assistant role is a great opportunity for someone who either is looking for their first job or to have a rewarding and challenging position that fits around your lifestyle and commitments. Working in our branch, you’ll be responsiblefor delivering exceptional customer service by talking to our customers and dealing with their queries.
You’ll accurately manage customer transactions such as deposits, withdrawals and paying bills, by operating the till and handling money. It’s important you understand and comply with all the appropriate legislation and codes of practice and keep your knowledgeup to date on our products and services. Following security and Data Protection procedures is a must to ensure we protect our customers.
You’ll be part of a supportive team in our Chipping Sodbury branch serving members every Saturday. There are also lots of opportunities for overtime if you want. Many of our Saturday Customer Service Assistants support us between Monday - Friday during ourbusier periods when it’s convenient for them to do so.
About You
To be successful you'll have a positive, personable attitude and excellent communication skills. We’re looking for someone who has the confidence to engage with a diverse variety of people, who is customer focused and has the ability to be accurate and dealwith our customers transactions.
We really care about recruiting the right people and engaging, rewarding and developing them throughout their journey with us. As well as being flexible to fit around you, this role will give you a chance to learn new skills and develop your career.
**What's in it for you Our benefits include**:

- 25 days holiday a year (pro rata) plus bank holidays and ability to buy / sell holiday_
- Annual pay review_
- Personal Pension scheme_
- Annual Success Share scheme_
- Large range of family friendly schemes, including maternity, paternity and shared parental leave_
- Extensive well-being support_
- My lifestyle retail discounts _
- Service recognition scheme_
About The Company
Coventry Building Society has grown into the second largest building society in the UK. We’re a national society, with local values and loyalty, and a caring family ethos.
The best way to judge a company is based on what the people who work there say as we’re rated certified by Great Place to Work from our recent employee survey.
We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. What makes us such a rich and progressive place to work is the huge variety of people that make up our workforce. We’ve got a wholerange of different ways to support you, both in your role and wider well being.
As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internalprogression.


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