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Adviser - Help to Claim
4 weeks ago
**Position**: Adviser - Help to Claim
**Location**: South Gloucestershire
**Closing date**: 17 February 2023
**Role details**:
Job title: Adviser - Help to Claim
Location: South Gloucestershire
**Salary**: 29,439
Salary pro rata: No
Hours per week: 37
Type of contract: Permanent
Closing time: 12:00
Interview date: 2023-02-23
Due to the success of our Help to Claim (Universal Credit) project we are looking to recruit an additional member of staff to join our existing team. The team provides an effective and efficient support service for first time Universal Credit claimants. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit. You will be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential as training will be given. There will be a mix of office based and remote working. Our Office is based in Yate, South Gloucestershire, BS37 4DQ. The Help to Claim team operates Monday to Friday from 8.00 am to 6.00 pm (on a rota basis)
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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