Customer Advisor
6 months ago
A peek into your daily adventures:
Do you dream of a role where you can make meaningful contributions that finish in days well spent? If you're ready to begin a fabulous adventure and you're passionate about retail, we have the perfect role for you
Each JoJo store is unique whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. They have a life of their own. Our Unique Selling Point (USP) in this ever-changing retail world is the relationship we build with our customers, many of them loyal to our brand and to their local store team. This is where you come in - you’ll be the face of JoJo providing a fantastic level of customer care and service that we are renowned for and one we pride ourselves in upholding always. You’ll be guiding, informing, and assisting our customers in the correct purchase of our huge range of clothing and products. This could be an expectant parent, an excited grandparent or other friends or family.
Our B Corp principles are so important, and every member of our teams will always uphold them. As we move into a digital retail world, offering an Omni-Channel customer service is expected as this builds on customer loyalty. As such most of our stores offer Ship from Store or Click and Collect options, you will take ownership of preparing and shipping all such orders daily.
A day in the life:
- Assisting our customers in many different and sometimes diverse situations, from bra measuring or discussing our maternity wear, to demonstrating a baby carrier to an intrigued parent.
- Preparing Omni-Channel orders.
- Liaising with customers in store or via the phone on Omni-Channel orders.
- Using our digital or virtual learning platforms to continuously develop your knowledge and retail skills.
- Embracing new product knowledge or learning to increase sales opportunities.
- Actively listening to our customers’ needs and working out what the best solution is for them.
- Taking pride in keeping your store looking immaculate.
**A typical week would be 1 x 4 & 1 x 5.5 hour shifts however, flexibility is required in line with store requirements.**
Please note: We will only recruit individuals who are over the school leaver's age. To find out more about the school leaver age for England, Wales, Scotland and Northern Ireland
- Please click the following link:
Skills that make you shine:
- Previous retail, customer service and sales experience
- Competent IT skills and excellent systems ability, with an aptitude to pick up new systems quickly.
- The ability to learn and retain a high level of product information and be able to communicate this effectively to our customers.
- You’ll need a self-developing mentality and a curiosity to learn new products independently.
- We don’t like hard sales techniques, but you’ll need to demonstrate a level of sales ability, which includes active listening skills, empathy, and an understanding of our customers’ needs.
- You’ll be working within a small team; therefore, the ability to work harmoniously and respectfully is important.
- Working in a retail environment requires a level of flexibility, most of our stores are open 7 days a week.
- We like to keep our stores looking tip-top, so you’ll have a keen eye for detail and play a key role in maintaining our standard.
**Just to give you a taste of our culture, we’ll be looking for you to**:
- Be a brand ambassador, safeguarding our values and ethos.
- Demonstrate honesty and respect in every interaction.
- Foster collaboration and open, active listening
- Take ownership of all aspects of the role.
Perks and Benefits:
- Extra day of annual leave for each year you’re with us, up to 38 days.
- Is it your birthday? Take it off and celebrate
- Let’s celebrate JoJo doing well - non-contractual bonus scheme.
- Helping plan for the future - enhanced pension scheme.
- Get on the move - cycle to work scheme.
- Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
- Saving scheme with Smart Money Cymru - You do not need to live in Wales
- Flexible work options.
- Enjoy fabulous social events.
- Saying thank you - employee recognition programme (Huggg)
- Give back with volunteer days to support our communities.
- Prioritise your well-being with our Health and Wellbeing hub.
- Specsavers voucher - Get a free sight test and contribution towards glasses (T & C’s) apply.
- We love our products Get 40% off JoJo branded lines.
- Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
Want to know more about JoJo?:
We make happy and helpful clothes and products that let children be children - in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From over 70 locations across the UK and Ireland and a thriving e-co
-
Customer Advisor
6 months ago
Beverley, United Kingdom East Riding of Yorkshire Council Full time**The job itself**: We are seeking highly motivated and enthusiastic individuals to join our Revenues and Benefit Contact Centre as Customer Advisor’s on a full-time permanent basis. There are 2 full time vacancies (working 37 hours per week). The Revenue and Benefits contact centre is extremely customer focused, providing support and advice to residents...
-
Customer Service Advisor
5 months ago
Beverley, United Kingdom Nigel Rice Transport Full timeAbout Us: We are a Beverley-based General Haulage company and proud members of Palletline and the Hazchem Network. As shareholder members, we are committed to excellence in logistics and customer service. Currently, we are seeking a dynamic and self-motivated individual to join our team as a Customer Service Advisor. If you thrive in a fast-paced environment...
-
Tourist Information Centre Customer Advisor
6 months ago
Beverley, United Kingdom East Riding of Yorkshire Council Full time**The job itself**: Beverley Tourist Information Centre (Visit Hull and East Yorkshire) has an exciting opportunity for a hardworking, highly motivated and professional person to join their friendly team of TIC Advisors. The applicant should possess proven excellent customer service and communication skills, along with comprehensive knowledge of the tourist...
-
Customer Service Advisor
6 months ago
Beverley, United Kingdom Yorkshire Building Society Full timeIf you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...
-
Customer Service Advisor
6 months ago
Beverley, United Kingdom Yorkshire Building Society Full timeIf youre great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because were...
-
Customer Advisor
6 months ago
Beverley, United Kingdom East Riding of Yorkshire Council Full time**The job itself**: We are excited to be able to offer a unique opportunity to work across the whole East Riding in our Libraries and Customer Service Centres. In addition to your salary we offer a range of great benefits including: - Generous leave entitlement. - High standard of training. - Local government pension scheme. - Car Salary Sacrifice...
-
Customer Advisor
6 months ago
Beverley, United Kingdom East Riding of Yorkshire Council Full time**The job itself**: We are excited to be able to offer a unique opportunity to work across the whole East Riding in our Libraries and Customer Service Centres. In addition to your salary we offer a range of great benefits including: - Generous leave entitlement - High standard of training - Local government pension scheme - Car Salary Sacrifice Scheme -...
-
Customer Experience Adviser
7 months ago
Beverley, United Kingdom Santander Full timeCustomer Experience Adviser - Beverley Country: United Kingdom **WHAT YOU WILL BE DOING** Customer Experience Advisor
-
Kitchen and Bathroom Advisor
5 months ago
Beverley, United Kingdom Wickes Full time**Kitchen & Bathroom Advisor** Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common...
-
Sales Advisor
6 months ago
Beverley, United Kingdom H&M Full timeAs a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge. Key responsibilities: - You are responsible for inspiring our customers by promoting campaigns,...
-
Sales Advisor
5 months ago
Beverley, United Kingdom H&M Group Full timeJob Description This is a permanent part-time position offering 8, 12 or 30 hours per week. The position is based in the H&M Beverley store, in Flemingate shopping centre. As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute...
-
HR Advisor
6 months ago
Beverley, United Kingdom AAK International Full time**Salary**: Starts from £28,000 (dependent on experience) **Contract**: Full time, 9 Month Fixed Term Contract **Hours**: 37 ½ hours, 08:30 to 16:40, Monday to Friday **Location**: Hull, option to work 1 day per week from home **About AAK** AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development...
-
Sales Advisor
6 months ago
Beverley, United Kingdom Crew Clothing Full timeSales Advisor - Part Time4 hours per weekAt Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.We believe in collaboration, kindness and creativity, in celebrating our...
-
Retail Advisor
4 days ago
Beverley, United Kingdom Ee Retail Full timeWorking Hours: 20 Location: Beverley Salary: £12.34 p/h plus 20% on target commission Everyone's welcome at an EE store.This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.If you're a...
-
Retail Advisor
6 days ago
Beverley, United Kingdom Bt Group Full timeWorking Hours: 20Location: Beverley Salary: £12.34 p/h plus 20% on target commission Everyone's welcome at an EE store.This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.If you're a curious...
-
Sales Advisor
6 months ago
Beverley, United Kingdom H&M Full timeCompany Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and...
-
Sales Advisor
6 months ago
Beverley, United Kingdom H&M Full timeCompany Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and...
-
Retail Advisor
6 days ago
Beverley, United Kingdom CV-Library Full timeWorking Hours: 20 Location: Beverley Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...
-
Retail Advisor
6 days ago
Beverley, United Kingdom EE Retail Full timeWorking Hours: 20 Location: Beverley Salary: £12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.If you’re a...
-
Retail Advisor
6 days ago
Beverley, United Kingdom EE Retail Full timeWorking Hours: 20Location: Beverley Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. If you’re a...
