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System Administrator

1 month ago

Plymouth, United Kingdom Ventro Group Full time

We are expanding our internal IT support team at Ventro Group and are seeking a skilled IT Systems Administrator to join our team & work alongside our IT Systems & Development Coordinator.

This full-time, permanent position is based in our head office in Plymouth and is responsible for the implementation and administration of our internal systems.
- Administer and maintain our internal ERP system, including user roles and permissions, customisation, configuration, and workflows.
- Carry out in-house testing and development in our testing environment and production account.
- Manage databases of information, export and import large amounts of data, and perform ad-hoc requests from internal stakeholders.
- Provide first-line system support, assisting with problem resolutions by diagnosing, troubleshooting, and resolving software, hardware, and networking issues.
- Review system and equipment performance.
- Carry out general system and network maintenance as required.
- Assist with system training and updates.
- Help users with technical issues and queries in the office and remotely.
- Document system configurations, processes, and procedures to maintain a comprehensive knowledge base and facilitate knowledge sharing.
- Collaborate with all departments and department leads.
- Enforce security best practices to prevent cyber-attacks and security breaches.
- Assist with month-end reporting.
- Prior experience as an IT Administrator or similar IT Support and administrative experience.
- Prior experience of NetSuite.
- Able to identify and resolve technical issues within our software and equipment.
- Motivated, driven, and positive can-do attitude.
- Able to work independently but also as part of a team.
- Strong problem-solving ability.
- Willingness to learn and adapt to new technologies and business requirements.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Canteen
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site gym

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: VENSA
Expected start date: 01/07/2024

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