Internal Account Manager
3 weeks ago
Internal Account Manager - Insurance Software - Fully Remote Role - Salary £25,000 - £28,000 Plus Superb Bonus Scheme Paid Quarterly & Benefits Package
As the Internal Account Manager for this highly successful InsurTech corporate that provides industry leading Insurance Software solutions, you will be managing & developing existing client relationships with Insurance Brokers that utilise the company'ssoftware to transact and operate their businesses more effectively and profitably.
With an allocated portfolio of live Clients to engage & develop, there are superb opportunities for you to utilise your knowledge of the Insurance industry & Insurance Software, together with your excellent people skills to build genuine client rapport &effective business relationships.
With your focus to make clients feel valued and looked after, you will ensure good visibility with client organisations, identifying and resolving issues & problems to ensure that clients are happy to renew & ideally expand on the software contracts.
Responsibilities Include:
- Developing and maintaining effective customer relationships to secure renewals and sales opportunities within named existing clients.
- Qualifying new sales leads and nurturing new business leads through the sales cycle to handover with a Regional Account Manager.
- Maintaining customer contact during and after the selling process to ensure customer satisfaction.
- Identifying and understanding customers business requirements, delivering analysis and problem resolution, recommending options on how the products and services would provide a solution. Uses the Regional Accounts Manager relationships to solve issues andproblems.
- Encouraging customer engagement and feedback on the products and services and how these could be improved. Ensuring all feedback where appropriate is shared with relevant stakeholders.
- Assist in the development, maintenance and monitoring of a business plan for the allocated area that ensures wide coverage for all products and services, ensuring activity and actions required to achieve profitable growth are agreed and undertaken
- Qualify and report on all identified opportunities
- Works closely with the Distribution External Account Manager to ensure that customers are assisted and advised properly
**Skills & Experience**:
- Good experience of the Insurance industry and Insurance Software solutions
- Successful record of business growth & retention within a portfolio of allocated clients
- Solid client facing experience including relationship building
- Good commercial and financial acumen with solid understanding of the sales process
- Experience of territory planning and business sales activity
- Proven track record of profitable business development & account management
- Significant client facing new business sales experience
- Ability to identify, articulate, negotiate and close business opportunities
- Consistent achievement of business goals
- Understanding of commercial product pricing
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