Stock & Logistics for Ecommerce Brand
2 weeks ago
We’re a small but perfectly formed top-notch team crazy about all things dogs We started Buddy & Lola, an online store with one goal in mind: to help dogs live longer, healthier and happier lives whilst helping dog owners save time, money and stress. Our natural supplements are vet-approved, human grade and boast a 91% satisfaction rating from 100,000+ dog owners across the UK and the USA. We sell via Amazon and the Shopify platform and have recently partnered with a key UK wholesaler with plans to roll out a larger expansion into wholesale and explore opportunities within Euope.. this is where we need you
**Job Purpose**:
As the Stock & Logistics Manager you will be responsible for ensuring the timely fulfilment of key partner orders from creation to delivery. You will be the primary point of contact for communicating with our product suppliers, with our Warehouse partners, and with our end customers (on the wholesale side).
**Location**:This role will require working from home however we will have working from a hired office days occasionally
**Key Responsibilities**:
- Coordinate the fulfilment of key partner orders from creation to delivery.
- Work with our supplier base to keep them aware of changes and increases to our product needs, and the whole supply chain in the loop on any issues.
- Provide timely communication to external partners regarding our logistics
- Collaborate with our fulfilment partners to identify and resolve logístical challenges.
- Liase with the brand manager on upcoming promotions to ensure there are the right stock levels.
- Update delivery schedules for key partners, ensuring they have accurate and up-to-date information.
- Maintain accurate recording and monitoring of all shipping information.
- Forecast volume leaving our warehouse and communicate with our team.
- Develop and implement improvements to current logístical processes.
- Own the channels returns process and ensure timely resolution.
- Understand the importance of forecasting, and the impact of delivering orders efficiently.
- Liaising with suppliers on updates from packaging to product
- Work with the brand manager to develop new product launch timelines and support where necessary.
- Own the accurate recording and monitoring of product pricing across our manufacturers and communicate with finance on this
- Own the accurate recording of stock across our suppliers, and warehouses, making sure our online systems represent the stock that we have available and work with the finance team on deliveries
- Travel will be expected to meet with suppliers and warehouse partners
**Preferred Qualifications/Skills**:
- 2+ years of experience in logistics and stock management
- Shopify experience
- Ideally experience with both D2C and Wholesale
- Amazon experience a nice to have
- Excellent attention to detail.
- Proven track record of developing and implementing process improvements.
- Strong communication and collaboration skills.
- Commercial mindset.
- Happy to travel and be the face of the brand in supply partners
- A confident, proactive, hands-on attitude
- Ambitious, with a passion for learning new things
- Happy to work in a small team where you can have a big impact
- Would be great if you loved Dogs
**Salary**: £30,000.00-£40,000.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Logistics/Operational: 2 years (required)
Work Location: Hybrid remote in Norwich
Application deadline: 17/07/2023
Expected start date: 04/09/2023
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