Head of Logistics

1 month ago


Norwich, United Kingdom EachMoment Ltd Full time

EachMoment is the UK's leading media digitisation lab located in the heart of Norwich. Our aim at EachMoment is to reunite our customers with their past memories and help preserve those special moments for future generations. We are a fast-growing company who specialise in the conversion of all video and photography formats, delivering efficient and high quality services across the board. We are currently seeking a motivated and enthusiastic individual to become our new Head of Logistics. Your role will be to coordinate, manage and oversee the running of all logistics operations at our site in Norwich. The role will also involve communications with customers to ensure that all their expectations are fulfilled to the highest possible standard. The job will be a guarantee of 40 hours a week with a working pattern of 9am-5.00pm Monday - Friday. The responsibilities you will be expected to perform on a day to day basis are the following:

- Oversee all logistics operations to meet standards of accuracy and efficiency, including the following key tasks:

- Checking in orders using our unique processing IT systems
- Preparing and sending out new orders for customers
- Processing and dispatching completed orders
- Liaising with all heads of department to ensure efficient operations and communications
- Supervision and training of the logistics team
- Answering calls and inquiries from customers, and dealing with complaints that arise
- Receiving and processing orders from local customers
- Liaising with delivery service providers and managing department stock levels

**Requirements**:

- Excellent organisational and communication skills
- Personable manner with good customer etiquette
- A strong initiative and willingness to learn and adapt to new working environments
- Computer literate
- Physically fit and healthy
- Strong attention to detail

Previous experience in a similar role is highly desirable but not essential if you can demonstrate a strong willingness to learn and show transferable skills.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Norwich, NR3 1DE: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

Application deadline: 25/06/2023
Expected start date: 03/07/2023


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