Dementia Advisor

**About The Role**:
**About the role**

We have an exciting and rewarding opportunity available for a Community Dementia Advisor to join our team within West Sussex.

Our Dementia Advisors provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

- A specialist telephone-based information and navigation service
- Community based services offering an increased level of support for more complex cases
- Self-management - our online community (Talking Point) and online service directory are always available 24/7
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

**About you**

Working experience of assessing people face to face with an ability to assess their needs.
- Previous working knowledge of making clinical contacts and networking with various services and providers to offer the widest range of opportunities to those we support.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Excellent IT skills and be able to travel independently across the required region
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration
- You will be approachable and friendly
- Excellent communication skills, both verbal and written
- Excellent IT skills and ability to use Microsoft packages confidently
- Be able to work collaboratively with other team members when required
- Demonstrate passion and eagerness to help make a difference to help support those affected by dementia
- An empathetic and non-judgemental approach with a commitment to equal opportunity

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.