Dental Business Admin Apprentice

3 months ago


Rochdale, United Kingdom First 360 Apprentice Full time

**Are you looking to get in to the world of business?**

**You must be able to commute easily to Rochdale?**

**JD**:
**What you will do in your working day**

Greet and welcome patients as they arrive
Answer phone calls and schedule appointments for patients
Verify and update patient information in the system
Collect and process payments from patients
Assist with insurance claims and billing
Maintain a clean and organised reception area
Handle patient enquiries and provide accurate information
Work with dental staff to ensure smooth patient flow
To undertake other ad hoc duties as requested by the Practice Manager

The training you will be getting

Customer Service Practitioner apprenticeship standard
Level 2 Customer Service Practitioner qualification achieved upon successful completion of apprenticeship

Training method to be confirmed

What to expect at the end of your apprenticeship
There is potential progression to permanent employment, depending on the needs of the practice.
The customer service role may be a gateway to further career opportunities, such as supervisory or administration roles and undertake apprenticeships such as:
Team leader Level 3

Business Administration Level 3
Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Reliable and hard working, Polite and friendly, Enthusiastic

**Working Hours**

**Monday - Friday 9am - 5pm (1 hour break)**

**35 hours/week**

**Wage**

**£6.40/hour**

**This is an apprenticeship role where you will be paid in line with apprenticeship wage for the first 12 months of your employment. Your apprenticeship will take 18 months to complete. All your training will be online or in the workplace.**

**Job Types**: Full-time, Apprenticeship

Pay: £800.00-£1,000.00 per month

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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