Band 4 Maternity Flow Coordinator-maternity

3 weeks ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Maternity services at University Hospitals Birmingham take place over Heartlands, Good Hope and Solihull Hospital. The post holder will play a pivotal role in coordinating capacity and maintaining the flow of patients both into and out of the pregnancy assessment room (PAER), at Heartlands hospital, by working closely with the Clinical team, service users and divisional managers.

The post holder will provide a comprehensive and efficient co-ordination service working in conjunction with the operational, medical, and midwifery teams. It is essential the post holder exercises initiative and judgement using acquired skills and knowledge as required.

The post holder will work an agreed shift pattern between the hours of 08:00-20:00 over a 7 day working week.

**Main duties, tasks & skills required**:
Maternity Flow Coordinator
- Collaboratively communicate and work with clinical and divisional management teams to ensure patient flow both into and out of PAER.
- Establish robust processes with all key stakeholders involved in maternity patient flows to negotiate and improve the co-ordination of the patient journey.
- The post holder will assist in capturing patient information, monitoring information by proactively identifying and taking actions to enable patients to be prioritised, admitted, and discharged as per individual management plan.
- Become fully conversant and utilise when necessary Trust IT systems.
- Have responsibility for the timely and accurate data entry of patient information and use the system(s) to report patient information.
- Monitor and report on patients attending and discharging PAER.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Able to demonstrate good general standard of education (GCSE or equivalent)

Literate and numerate

**Experience**:
**Essential**:
Relevant experience to demonstrate understanding of the key functions of similar administrative roles in health care

Previous NHS experience/or relevant background

Experience of learning to use clinical systems

Demonstrate a good understanding of patient confidentiality

Working knowledge of Microsoft Office

Working knowledge of Patient Administration Systems

**Disclosure and Barring Service Check**:

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