Senior Data Officer

1 month ago


Dartford, United Kingdom Absolute Executive Search Full time

Absolute Executive Search are partnered with a growing organisation who are looking for a Senior Data Officer to join their friendly team.

The organisation are at an exciting time of transition with the continued development of their CRM system, the integration of digital platforms and the recently developed new website which are all aimed at improving the data reporting.

The role, reporting to the Operations Manager, will be responsible for measuring, analysing and effectively reporting on the impact of programme/service delivery.

Key Accountabilities/Responsibilities:

Work directly with the teams to develop new functionality within the CRM (Salesforce) to improve recording and reporting.
- Generate queries and reports using the Salesforce database as required.
- Liaise and work with the external IT support, Salesforce and software providers to maintain an appropriate IT infrastructure.
- Be responsible for processing of direct debits and generating direct debit instructions, cancellations, and reports in the agreed time frame.
- Process standing orders as required.
- Provide data for outbound campaigns as required.
- Liaise with team managers to ensure all income from all platforms, is tracked on the CRM.
- Ensure data management is GDPR compliant acting as a Data Protection Officer for the organisation.

Qualifications/Person Requirements:

Recognised data analysis qualification.
- GDPR certificates and training would be highly desirable but not essential.
- Good working background in a data processing and analysis role in a fast paced environment.
- Excellent knowledge of the database Salesforce or equivalent.
- Good understanding of the integration's between online platforms (Website, CRM, payment processor, finance system.)
- Experienced in monitoring and recording effectiveness of marketing campaigns.
- Knowledge of developing code and Application Programme Interface (APIs.)
- Good organisational and planning skills.
- Able to work on your own or in a team.
- Excellent communication skills.

Hours:

- 35 Hours per week Monday to Friday (Hybrid working will be offered after successful completion of the probation period.)

**Salary**:

- £38k to £40k


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