Administration Support Assistant

3 days ago


Waterlooville, United Kingdom Southern Monitoring Services Full time

_We are now looking for an Administration Support Assistant to join our busy team in Waterlooville_

**Salary**:£20,000 - £21,000

**Administration Support Assistant Duties**:

- Processing of customer requests, including ordering and setting up new accounts and deleting old accounts
- Developing skills to complete required Administration Levels (1-3)
- Work as part of a team to ensure customer requirements are delivered in line with agreed service levels
- Support other departments during peak times
- Complete development courses and attend training events to develop new skills as required.
- Provide assistance to other team members when required and carry out other activities as reasonably requested.
- Ensure excellent levels of customer care and service are adopted in accordance with Company standards
- Correspondence with suppliers (and to customers when required) to be presented and submitted in a format consistent with our Company image and customer care standards.

**Administration Support Assistant Requirements**:

- Some administration and signalling technology experience is preferred but NOT essential.
- Self-starter. Able to take on a task and see it through to completion.
- Attention to detail for reporting and other activities.
- Able to prioritise and manage workload.
- Willingness to learn new technologies and platforms in line with business needs.



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