Underwriter

3 days ago

Cardiff, United Kingdom Opel Vauxhall Finance Full time

Join the team at Vauxhall Finance We are currently recruiting an Underwriter to work collaboratively within our Retail Operations team. As the captive finance partner to Vauxhall, we offer financial services for car dealers, SME businesses and private customers. Customers are at the heart of what we do, ensuring their mobility needs are met when providing financial services solutions.

Why Vauxhall Finance?

With a national team of around 400 employees you will join a supportive team in an environment that fosters and promotes our values in a way that is led by our employees. What unites us all are our values of customer focus, agility, collaboration, accountability and integrity.

At Vauxhall Finance, you will have the opportunity to expand your horizons not only within your department, but across various functions and European locations too We offer ongoing internal and external training for employees through our Learning & Development team as well as;
Minimum 26 days holiday + buy/sell option

Life assurance

Health insurance

Excellent pension scheme

Car leasing scheme

Gym membership discounts and much more

About your role

Your Key Responsibilities

Ensure OVF’s Finance’s risk appetite is managed and Fraud risk is prevented effectively by adhering to the Acquisitions Policies and Procedures.
Answer inbound calls within agreed service levels.
Issue clear, accurate decisions to the retailer network, in line with our service levels.
Work with the team on a shift pattern to cover the requirement for a 7 day operation in support of the retailers and customers
Actively participate in, contribute to and lead business projects.
Collaborate with the wider Retail Acquisitions and Operations teams.
Contribute to the coaching and training of colleagues and new employees.
Understanding and promoting the policy on treating customers fairly (TCF)
To ensure ongoing adherence to all relevant compliance regulations that may govern the business and complete all regulatory knowledge training where applicable in a timely fashion

What will set you apart

The Underwriter is a key role in Vauxhall Finance, and we expect our colleagues to have the following qualifications, skills and knowledge

Excellent verbal and written communication skills.
Previous underwriting experience beneficial.
Good understanding of the Consumer Credit Act and other applicable legislation.
Motor finance experience.
Good understanding of the credit process.
Broad overview of the retail/ lease/ commercial finance industry as well as the motor vehicle industry.
Knowledge of Microsoft Packages - Word, Excel, PowerPoint, Visio.
Ability to analyse complex problems, make good decisions and develop working solutions.
Ability to support people in improving their performance

DIVERSITY AND INCLUSION

Vauxhall Finance supports and facilitates an inclusive environment that embraces all that makes us different and recognises the benefits that these differences bring. We value the diversity of our employees and embrace the cultural and social differences ensuring that all employees are valued and able to thrive in the workplace. that they are able to contribute and share their views freely, and have equal access to opportunities. As part of the Drive2Future Responsibility pillar, engaged colleagues formed the Vauxhall Finance Diversity Squad to strengthen diversity and inclusion across the organisation.

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