Passenger Transport Administrator

**Passenger Transport Administrator - Barnet (Temp Vacancy)**

**Pay Rate**:£15.31ph**

**Full-Time (37 hours)**

**Job Purpose**:
To provide an effective and efficient Passenger Transport Service in accordance with the needs and targets of the Transport Service management and the particular needs of the passengers transported.

To advise the Passenger Transport Service management on availability and cost of transport to hire from internal and external sources.

To support the Passenger Transport Coordinator to manage the Passenger Transport Service staff day to day actives in accordance with management and service provider instructions, procedures and policies.

To assist with the allocation of Passenger Escorts effectively to the most suitable service users (route) according to their skills, whilst maintaining best value in the service delivery.

**Accountabilities**:
To ensure that on a day to day basis, there are sufficient and appropriate resources to meet the demands of the Service, keeping the Passenger Transport Coordinator informed of the level of resources needed and participating in the optimisation and delivery of passenger transport services as required.

To advise the Transport Administrator (Finance) of all route changes and variations that make require invoicing / recharging of transport services to be made to service departments and third parties as appropriate, in accordance with the transport booking procedures.

To assist to provide the most effective utilisation of human resources

Liaise with Service Commissioners, schools, day centres, parent/carers and contractors,

Record issues raised and actions taken on the incident reporting form

Provide effective communication to service commissioners, escorts and contractor’s staff, to ensure effective, positive communication in order to provide clear direction and steer in order to deliver efficient front line public services

The ability to analyse, interpret varied and basic level of information to effect appropriate changes in service delivery and continual improvement.

Effective verbal and written communications skills to communicate effectively with; staff, management, contractors, schools and the, public, including contentious, complex, specialist information, complaints handling, advise and guidance.

Verbally and/or in writing report all incidents as necessary to ensure the safeguarding of all passengers and changes in transport requirements.

To effectively process confidential and sensitive information, in accordance with the data protection regulations and report incidents of non compliance.

**We offer**:

- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment

**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.