Personal Assistant

2 weeks ago

Wimborne, United Kingdom East Borough Full time

**PERSONAL ASSISTANT TO HOUSING SERVICES DIRECTOR**

**BASED IN WIMBORNE**

**18 hours per week**

**Salary - £27,588.86 pro rata - £14.30 per hour**

East Boro Housing Trust is a registered provider of social housing that seeks to positively impacts the lives of people. We are proud to create opportunities that make things happen - for people and families. We’re a busy team with lots to do. We can only achieve this if we've got the right resource, so we look for people and partners with as much enthusiasm and passion as we have for making things happen.

We have an exciting opportunity for an experienced personal assistant to provide full administrative and secretarial support at a senior level to the Director to ensure the smooth management of her day to day affairs, and most effective use of her time. Handle sensitive and complex issues in a professional and objective manner. Take initiative as appropriate especially in the Director’s absence.

To be successful in this role, you should be educated to a good standard, with exceptional interpersonal and communication skills, have excellent IT skills, be able to organise and plan own work with excellent attention to detail.

**RESPONSIBILITIES**
- Manage Director’s electronic diary, assessing priority of appointments and reallocation as necessary.
- Process Director’s correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate.
- Maintain Director’s office systems, including data management and filing.
- Maintain records of Director’s contacts.
- Screen calls, enquiries and requests, and deal with them when appropriate.
- Assist Director in researching and following up with action on matters which fall within the Director’s responsibility - chasing responses, triggering follow-up action.
- Produce documents, briefing papers, reports and presentations for the Director.
- Organise meetings and ensure that Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers.
- Meet and greet visitors at all levels of seniority.
- Any other duties as may reasonably be required by the Director.

A full UK driving license and access to your own transport would be beneficial.

**Job Title**: Personal Assistant

**Responsible to**: Director of Housing Services

**Responsible for**: N/A

**Service Unit Provision**: Housing Services

**PURPOSE**

Provide full administrative and secretarial support at a senior level to the Director to ensure the smooth management of her day to day affairs, and most effective use of her time. Handle sensitive and complex issues in a professional and objective manner. Take initiative as appropriate especially in the Director’s absence.

**MAIN RESPONSIBILITIES**
- Manage Director’s electronic diary, assessing priority of appointments and reallocation as necessary.
- Process Director’s correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate.
- Maintain Director’s office systems, including data management and filing.
- Maintain records of Director’s contacts.
- Screen calls, enquiries and requests, and deal with them when appropriate.
- Assist Director in researching and following up with action on matters which fall within the Director’s responsibility - chasing responses, triggering follow-up action.
- Produce documents, briefing papers, reports and presentations for the Director.
- Organise meetings and ensure that Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers.
- Meet and greet visitors at all levels of seniority.
- Any other duties as may reasonably be required by the Director.

**PERSON SPECIFICATION**
- Educated to degree level or equivalent.
- Experienced Personal Assistant at senior management level.
- Experience of electronic diary management.
- Experience of working in a rented housing environment.
- Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the Trust.
- Ability to organise and plan own work.
- Excellent attention to detail, with the ability to maintain a high level of accuracy.
- A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.
- Ability to work on own initiative.
- Ability to deal with sensitive information with discretion and to maintain confidentiality.
- Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, Teams and PowerPoint.

**Safeguarding Statement**

The Trust is committed to safeguarding and promoting the welfare of tenants and expects all staff to share this commitment.

**Confidentiality**

The employee shall not either during his/her employment or at any time after its termination:
Disclose any inform

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