Technical Solutions Associate

2 weeks ago

London, United Kingdom Expedia Partner Solutions Full time

**Technical Solutions Associate**

Early career individual contributor who is a 'technical operations analyst in training'. Someone who has apprenticed (early talent) in a technical field with little to no formal training but has received some vocational experience and/or training.

**What you’ll do**:

- Comfortable with describing the teams' role within a given division and the divisions business purpose within Expedia Group
- Assists with issue or incident investigations by gathering and documenting necessary information
- Collects information to understand problems and identify their origin
- Research precedents and known solutions for basic or routine problems
- Assist with quality reporting and feedback
- Provides day-to-day technical support for complicated internal and external systems hardware/software and connectivity issues to mitigate customer impact with a goal of first contact resolution
- Implements prescribed steps and ensures effective resolution, escalating troubleshooting if needed
- Provides high level customer service to inquiries and issues
- Learns/assists to identify or detect a known pattern that is hidden in other distracting material to understand opportunities for improving services and/or products
- Seeks relevant information to ensure own understanding of complex information
- Assists team members in the creation of routine technical communication materials (e.g., policies & procedures, guidelines, presentations, messages)
- Develops an understanding of the different audience groups in the business unit/function that receive technical communications and how they differ from each other
- Helps coordinate stakeholder input and collaboration efforts when developing solutions to issues
- Learns to think broadly and understand how, why, and when policies/processes are standardized and when they differ across the organization
- Executes tasks and/or provides data to support implementation of holistic solutions that forge linkages between structure, people, process and technology
- Applies understanding of fundamental statistical methods to complete basic tasks
- Performs routine responsibilities, gaining depth of knowledge in the functional area
- Feels comfortable reaching out to their immediate team for questions and concerns

**Who you are**:

- 0- 6 months of experience in a vocational role
- High School
- Collects information to understand problems and identify their origin
- Implements prescribed steps and ensures effective resolution, escalating troubleshooting if needed
- Knows basics about infrastructure services
- Familiar with cloud infrastructure services
- Has basic familiarity working with observability and operational tools
- Generates reporting and identifies action items
- Uses references for common questions

**About Expedia Group**

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

  • Associate Solutions Engineer

    2 weeks ago

    London, United Kingdom Zscaler Full time

    Job description - Associate Solutions Engineers (ASE) Zscaler Graduate Program for Associate Solutions Engineers (ASE) is the perfect opportunity to start your career in Cyber Security and to be at the forefront of Digital and Internet Transformation through Cloud and Artificial Intelligence. Associate Solutions Engineer is the entry level Sales Engineer...

  • Associate Technical Implementation Consultant

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience....

  • Associate Technical Implementation Consultant

    2 weeks ago

    London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience....

  • Associate Technical Implementation Consultant

    Found in: beBee S GB - 2 weeks ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our...

  • Associate Technical Implementation Consultant

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our...

  • Associate Technical Implementation Consultant

    Found in: Appcast UK C C2 - 1 week ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our...

  • Associate Technical Implementation Consultant

    Found in: Whatjobs ES C2 - 5 days ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience....

  • Associate Technical Implementation Consultant

    Found in: Talent UK 2A C2 - 2 weeks ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our...

  • Associate Technical Implementation Consultant

    Found in: Appcast UK C2 - 1 week ago

    Greater London, United Kingdom LexisNexis Risk Solutions Full time

    Associate Technical Implementation Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our...

  • Solutions Associate, Uk London

    7 days ago

    London, United Kingdom Connatix Full time

    Connatix is a next-generation video platform for publishers. We believe in the power of the experience, and are on a mission to help publishers do more with their content by delivering quality videos at scale. With multiple ways to monetize and a focus on the experience, publishers can benefit from video advertising without compromise. To expand reach,...

  • Technical Solutions Consultant

    Found in: Whatjobs ES C2 - 6 days ago

    London, United Kingdom Teksystems Full time

    A global technology company is looking for a Technical Solutions Consultant to join one of their product specialist teams to provide tech guidance and troubleshooting for advertisers using their products. They need a technical firefighter to help on emergencies. You will collaborate with both sales and engineering teams, helping to translate technical...

  • Head of Technical Solutions

    Found in: Talent UK C2 - 1 week ago

    London, United Kingdom Lockton Companies Full time

     Lockton are actively seeking a Head of Technical Solutions for the Transportation Division. Role purpose The purpose of this role is to oversee the day to day running of the Transportation Technical Solutions team to ensure the team runs efficiently and effectively and to agreed Service Level Agreements (SLA’s).As Head of Technical Solutions, you will...

  • Technical Solutions Product Manager

    2 weeks ago

    London, United Kingdom The MWek Company Full time

    Job Description Title: Technical Solution Architect / Product Manager I am seeking a dynamic and experienced Technical Solution Architect / Product Manager to join our team. In this role, you will be responsible for designing technical solutions and leading product development efforts to address complex business challenges. If you have a strong technical...

  • Associate Solutions Engineer

    Found in: Talent UK C2 - 2 weeks ago

    London, United Kingdom Liberty Specialty Markets Full time

    About the Role: The Technology Associate Role is vital in providing the technical and architectural guidance to the Business Agility and GRSI Business Stakeholders. This role will be primarily working with the Portfolio Technical Leads and spans across a number of initiatives within the portfolio. About the Department & Team: The CIO Function reports...

  • Associate, Client Solutions

    1 week ago

    London, United Kingdom Gerson Lehrman Group Full time

    **Job Summary** The EMEA Corporate Client Solutions team, based in London, supports the strategic goals of major Technology, Payments, and Consumer companies across the EMEA region and is one of the fastest growing client segments at GLG. Client Solutions teams are the engine of GLG. We work across industries, becoming the experts on our experts, helping...

  • Technical Solutions Consultant

    2 weeks ago

    London, United Kingdom Teksystems Full time

    A global technology company is looking for a Technical Solutions Consultant to join one of their product specialist teams to provide tech guidance and troubleshooting for advertisers using their products. They need a technical firefighter to help on emergencies. You will collaborate with both sales and engineering teams, helping to translate technical...

  • Technical Solutions Architect

    2 weeks ago

    London, United Kingdom Show Pad Full time

    Technical Solution Architect & Solution Architecture Domain Lead At Showpad, we empower others to be at their best. As a business, we provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. As an employer, we provide Showpadders with personal development...

  • Associate

    2 weeks ago

    London, United Kingdom Human Capital Solutions Full time

    **Associate - Term Consultancy to £63k Package 10% Bonus 12% Pension** Human Capital Solutions are working with a leading Real Estate advisory firm to help them find an Associate for their Technical Services Consultancy (M&E) team in London based just a 5-minute walk from Liverpool Street Station Working closely with their Property Managers, Facility...

  • Technical/Solution Director

    Found in: Talent UK 2A C2 - 2 weeks ago

    London, United Kingdom SHOPLINE Full time

    We are on the lookout for an exceptional Technical/Solution Architect with a deep-rooted passion for the E-commerce SaaS industry. In this pivotal role, you will spearhead overseas technical research and management, propelling our system architecture design to new heights of competitiveness and innovation. As the Technical/Solution Architect and the vanguard...

  • Technical/Solution Director

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom SHOPLINE Full time

    We are on the lookout for an exceptional Technical/Solution Architect with a deep-rooted passion for the E-commerce SaaS industry. In this pivotal role, you will spearhead overseas technical research and management, propelling our system architecture design to new heights of competitiveness and innovation. As the Technical/Solution Architect and the...