Customer Service Administrator

3 weeks ago

Hinckley, United Kingdom Ocean LED Marine Limited Full time

Job Advert

Job Title - Customer Service Administrator

Location - Hinckley, LE10 3BS

Salary - £23,000 - £29,000 DOE

Duration - Permanent / Full Time

Sector - Customer Service

OceanLED, the pioneering UK-based company that revolutionized marine LED lighting in 2005 and continues to innovate, is seeking an experienced Customer Service Administrator to join our dynamic team. If you have a passion for providing exceptional customer experiences and want to contribute to our company's vision and values, we want to hear from you.

As the Customer Service Administrator, you will report to the Technical Customer Service Manager and play a key role in building strong relationships with customers worldwide. Read on to learn more about this exciting opportunity.

**What we need you to bring to the team**:

- Approachability and ability to liaise confidently both inter-departmentally as well as with customers across the globe.
- Pro-active and able to clearly communicate and demonstrate potential opportunities for improvement.
- Computer literate, with good understanding of Microsoft Office (ESP Excel)
- Excellent verbal and written communication skills
- Familiar with analysing data and information

**What we will offer in return**:

- A great salary and benefits package
- 25 days Holiday + Bank Holidays
- Life Insurance
- Free Onsite Parking

**What’s next?**

Telephone Interviews will be held ASAP with face-to-face interviews will be held as second stage of the recruitment process shortly after.

**One last thing**:
We believe in the power of diversity and strongly encourage applicants from all parts of society to apply.

You may have a background of the following: Client Support Administrator, Customer Account Administrator, Customer Administrator, Customer Agent, Customer Care Administrator, Customer Contact Agent, Customer Relations Administrator, Customer Relationship Administrator, Customer Service Operative, Customer Service Team Member, Customer Services Administrator, Customer Support Administrator, etc.,

For more information, please call Emerald Starfish on 0116 2080246.

Emerald Starfish are working exclusively with this client on a retained basis.

NO AGENCIES PLEASE.

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