Current jobs related to Member Support Assistant - Ipswich - Suffolk Building Society

  • Care Assistant

    6 days ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    At Ambient Support, we are committed to providing high-quality care and support services for older people, people with mental health needs, and people with learning disabilities.We are currently seeking a Care Assistant to join our team at Peppercorn House, a registered UK charity with over 25 years' experience in providing care and support services.The role...

  • Care Assistant

    1 month ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Ambient Support. As a Care Assistant, you will play a vital role in providing high-quality care and support to our residents, enabling them to live independently and maintain their dignity.About YouWe welcome applicants from diverse backgrounds who share our...

  • Care Assistant

    1 month ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Ambient Support. As a Care Assistant, you will play a vital role in providing high-quality care and support to our residents, enabling them to live independently and maintain their dignity.About YouWe welcome applicants from diverse backgrounds who share our...

  • Daily Living Support Worker

    2 months ago

    Ipswich, Suffolk, United Kingdom Solo Support Services Full time

    About the RoleWe are seeking a caring and dedicated individual to join our team as a Personal Care Assistant. As a Personal Care Assistant, you will provide support to an individual with complex health needs, enabling them to live independently and participate in community activities.Key ResponsibilitiesProvide personal care and support to the individual,...

  • Daily Living Support Worker

    2 months ago

    Ipswich, Suffolk, United Kingdom Solo Support Services Full time

    About the RoleWe are seeking a caring and dedicated individual to join our team as a Personal Care Assistant. As a Personal Care Assistant, you will provide support to an individual with complex health needs, enabling them to live independently and participate in community activities.Key ResponsibilitiesProvide personal care and support to the individual,...

  • Care Assistant

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Ambient Support. As a Care Assistant, you will play a vital role in providing high-quality care and support to our residents, enabling them to live independently and maintain their dignity.About YouYou don't need to have previous experience in care, nor do you need...

  • Care Assistant

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Ambient Support. As a Care Assistant, you will play a vital role in providing high-quality care and support to our residents, enabling them to live independently and maintain their dignity.About YouYou don't need to have previous experience in care, nor do you need...

  • Care Assistant

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Peppercorn House, a registered UK charity providing care and support services for older people.As a Care Assistant, you will play a vital role in enabling our residents to live independently and improve their wellbeing. You will provide person-centred care and...

  • Care Assistant

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Peppercorn House, a registered UK charity providing care and support services for older people.As a Care Assistant, you will play a vital role in enabling our residents to live independently and improve their wellbeing. You will provide person-centred care and...

  • Care Support Worker

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a compassionate and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with learning disabilities, enabling them to live fulfilling lives.Key ResponsibilitiesProvide social and emotional support to individuals,...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a compassionate and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with learning disabilities, enabling them to live fulfilling lives.Key ResponsibilitiesProvide social and emotional support to individuals,...

  • Care Support Worker

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and local communitiesSupport with...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and in the communitySupport with...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    About the RoleWe are seeking a dedicated and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide social and emotional support to individuals in their homes and local communitiesSupport with...

  • Care Support Worker

    2 weeks ago

    Ipswich, Suffolk, United Kingdom Ambient Support Full time

    Ambient Support Care Support WorkerWe are seeking a compassionate and empathetic Care Support Worker to join our team in Ipswich. As a Care Support Worker, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key Responsibilities:Provide social and emotional support to individuals in their homes and...

Member Support Assistant

5 months ago

Ipswich, United Kingdom Suffolk Building Society Full time

**Member Support Assistant/Part-time**

**About Suffolk Building Society**

A career with Suffolk Building Society is much more than a job. But then, we are much more than just a mortgage and savings business.

Unlike banks, we have no shareholders. Instead, we have over 60,000 members, all with an equal say in how we're run. This makes us a very democratic organisation, and one for whom values are more influential than rules.

Our culture and outlook are distinctive too. We want to recruit talented people. To enable this, we are committed to equal opportunities and diversity. We truly care about our people and make it a priority to nurture professional development as well as personal growth.

The most important thing we are looking for when we recruit for this role, is a real desire to help people and deliver excellent service. Our members are at the heart of everything we do.

**About the role**
- To coordinate and deliver the day-to-day Member Support Team’s operations. Ensuring that the member's needs are met through the delivery of exceptional customer service.
- Preferably working 5 hours a day between 10am and 3pm (25 hours a week) Rotated Saturdays are required (9am to 1pm). Hybrid working available upon successful completion of probationary period.
- Based at our Head Office, IP3 9SJ.

**Your day-to-day activities**
- To learn and maintain full knowledge of Society’s procedures, products and eSavings platform.
- To ensure that all administration duties are performed accurately and in accordance with Society procedures.
- To collaborate effectively across the team and other departments to achieve consistency and best practice.
- To provide high levels of customer service to our members and support to branch staff by maintaining knowledge of Society products, services, and procedures.
- To understand the Society’s complaints procedure to ensure complaints are recorded and escalated appropriately.

**About you**

**As a Member Support Assistant, you will**:

- Have a passion for delivering exceptional customer service.
- Preferably have 5 GCSE’s including Maths and English at Grades A-C or equivalent.
- Enjoy taking ownership of your work and working within a team.
- Effective communication skills and a can-do attitude.
- Have a keen eye for detail.
- Ideally have experience in the customer service industry.

**You will be rewarded with**
- Annual salary of circa £19,836-£22,713 (pro rata) depending on skills and experience
- The opportunity to participate in a discretionary bonus scheme.
- On the job training and excellent career progression opportunities
- Financial support with ongoing professional development
- 23 days annual leave (pro rata) increasing with tenure, plus bank holidays.
- Pension scheme, and free pension advice
- Life insurance
- Wellness programmes
- Healthcare cash plan
- Retailer discounts
- Opportunities for volunteering with local charities

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £19,836.00-£22,713.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: MSAHO