Patient Registration Clerk

4 days ago

Northwood, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Patient Registration Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role is pivotal for the smooth running of the department, supporting the Multidisciplinary Team Patient Pathway Facilitators to collect and input accurate and timely data and preparing for MDT meetings. If you have good organisational skills and you are able to interact with people at all levels this job will be what you are looking for.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

To receive referral letters and documentation from secretarial teams, electronic referrals from Casper system, and paper chemotherapy referrals

To register patients onto Lorenzo system

To add referrals to Lorenzo, taking care to ensure referrals are linked correctly to existing pathways, or new pathways created in line with 18 weeks RTT rules

To add patients to ICE system to enable investigations to be requested

To create patient notes, ensuring all documentation is filed correctly

To act as main point of contact for changes to patient demographic information on Lorenzo

To recognise the time sensitive nature of patient referrals and ensure they are dealt with quickly, efficiently and accurately

To assist with the collection of notes required for MDT meetings

General office administration and duties

To attend departmental meetings as required

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

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