Receptionist

2 weeks ago


Birmingham, United Kingdom Protocol Full time

Protocol are working closely with a Further Education College based in Birmingham in their search for a Receptionist on a full time, permanent basis.

This role offers £18,130 per annum.

**The role**:
**Key responsibilities**:

- Act as the first point of contact for all visitors and deliveries to the School Academy.
- To update School Academy systems with student information
- Determine the nature of enquiries and provide general information.
- To answer the telephone, transfer calls, take messages and answer queries.
- Log messages, set up and monitor call back system.
- Co-ordinate the effective collection of incoming mail and parcels.
- Ensure college promotional material is displayed and up-to-date.
- Hold a level 2 or above in English (Literacy) e.g. Adult Literacy, GCSE A-C and hold a level 2 or above in Maths (Numeracy) e.g. Adult Numeracy GCSE A-C, or be able to demonstrate the skills at that level
- Have excellent interpersonal and communication skills
- Have excellent IT skills to include Microsoft Office packages

Protocol are proud to be Disability Confident Committed. We are happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know

**About Protocol**

**The legal bit**

**Job Types**: Full-time, Permanent

**Salary**: £18,130.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: One location


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