Customer Service Advisor
4 days ago
The Customer Service Advisor will be responsible for providing a high level of customer service to clients in the day-to-day management of customer service daily work flow.
**Client Details**
My client is a well-known organisation based in Wokingham.
**Description**
The key responsibilities of a Customer Service Advisor are:
- Maintain external communication from clients
- Register new clients
- Update client cutting templates as needed
- Track missing parcels as needed, and manage returns / collections
- Log complaints as received, and request support of the Team Leader to manage complex queries
- Offer support and advice to fellow team members
- Work towards objectives in order to achieve set department KPI's an personal development objectives
- Continually look for, and suggest, ways we can improve the service we provide
- Adhering to all company policies and procedures and demonstrating positive behaviours
- Any other reasonable duties as requested by your supervisor, the Department Manager or Director or the Company Director Team in their absence
**Profile**
The successful Customer Service Advisor will have:
- Excellent customer service skills
- Excellent telephone manner
- Self-motivation with the determination to succeed
- The ability to multi-task in a high-volume environment
- The ability to collaborate with others
- Their priorities managed and will be organised
- Positive energy
- Clear and concise communicator with effective questioning skills and active listening skills
- A team player attitude
- The ability to communicate to customers across a variety of platforms
- Passion and desire for providing exceptional customer service and going the "extra mile"
- Empathy and show compassion
**Job Offer**
The successful Customer Service Advisor will receive £19,000-£19,500 annually as well as some fantastic benefits including £1000 once you pass your probation.
-
Customer Service Advisor
7 months ago
Wokingham, United Kingdom Leaders Romans Group Full time**Job Title**: Customer Advisor **Location**: Wokingham **Brand**: Leaders Romans Group **Salary**: £25,000 OTE, uncapped commission. **Hours**: Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at...
-
Customer Service Advisor
7 months ago
Wokingham, United Kingdom Leaders Romans Group Full time**Job Title**: Customer Service Advisor **Location**:Crowthorne House **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting...
-
Customer Service Advisor
7 months ago
Wokingham, United Kingdom Leaders Romans Group Full time**Job Title**: New Business Advisor **Location**: Crowthorne **Brand**: Leaders Romans Group **Salary**: £25,000 OTE, uncapped Commission **Hours**: Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development...
-
Service Advisor
7 months ago
Wokingham, United Kingdom YOLO Recruitment Full time**NEW SERVICE ADVISOR JOB** **Wokingham, Berkshire** **Salary: 26k basic, 32k ote + benefits** YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s dealership in the Berkshire area. You will need to have experience as a Service Advisor / Aftersales Advisor and a full UK driving license. Duties of...
-
Service Advisor
4 weeks ago
Wokingham, United Kingdom Octane Recruitment Full timeService Advisor Vacancy - Wokingham Salary: Basic £30,000 OTE £39,000 + and company benefits Working hours: Monday to Friday, 8am - 6pm, 1 in 4 Saturday mornings - full time, permanent position OC18145 We have a new vacancy for a Service Advisor for my client's main dealership in Wokingham. Excellent opportunity for a Service Advisor to join a high...
-
Service Advisor
4 weeks ago
Wokingham, United Kingdom CV-Library Full timeService Advisor Vacancy - Wokingham Salary: Basic £30,000 OTE £39,000 + and company benefits Working hours: Monday to Friday, 8am - 6pm, 1 in 4 Saturday mornings - full time, permanent position OC18145 We have a new vacancy for a Service Advisor for my client's main dealership in Wokingham. Excellent opportunity for a Service Advisor to...
-
Service Advisor
2 days ago
Wokingham, United Kingdom Octane Recruitment Full timeService Advisor Vacancy - Wokingham Salary: Basic £30,000 OTE £39,000 + and company benefits Working hours: Monday to Friday, 8am - 6pm, 1 in 4 Saturday mornings - full time, permanent position OC18145 We have a new vacancy for a Service Advisor for my client's main dealership in Wokingham. Excellent opportunity for a Service Advisor to join a high...
-
Service Advisor
3 days ago
Wokingham, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £25,000 + Bonus Location - Wokingham Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to all...
-
Service Advisor
1 month ago
Wokingham, United Kingdom Auto Skills UK Full timeService Advisor Location - Wokingham Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up...
-
Service Advisor
2 months ago
Wokingham, United Kingdom CV-Library Full timeService Advisor Location - Wokingham Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up...
-
Service Advisor
2 months ago
Wokingham, United Kingdom CV-Library Full timeService Advisor - Wokingham - Basic Salary - £26,000 - £28,000 - OTE - £34,000 uncapped - Great Benefits Package - Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your...
-
Service Advisor
3 days ago
Wokingham, United Kingdom The Recruitment Solution (London) Ltd Full timeService Advisors, Dont you think you deserve to earn a Market leading £40,000 OTE working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group, working just 1 in 4 Saturdays. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in Surrey. - You...
-
Customer Service Advisor
2 days ago
Wokingham, United Kingdom OPX Recruitment Full time**Job Title: Service Desk Advisor** **Type of employment: Permanent** **Full-time/Part-time: Full time** **Location: Winnersh** **Postcode: RG41 5RD** **Salary: £22-25,000 DOE** **GRADUATES ARE WELCOME TO APPLY AND WILL BE WORKING FOR A COMPANY WITH CAREER PROGRESSION OPPORTUNITIES** **Hours and pay for an Customer Service Desk Advisor** **Monday -...
-
Service Advisor
1 month ago
Wokingham, United Kingdom ACS Automotive Recruitment Consultancy Full timeService Advisor up to £30k basic with £39k + uncapped earning potential Wokingham Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 2pm) Our client, a franchised Motor Trade main dealer group in Wokingham area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in...
-
Service Advisor
3 months ago
Wokingham, United Kingdom CV-Library Full timeService Advisor up to £30k basic with £39k + uncapped earning potential Wokingham Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 2pm) Our client, a franchised Motor Trade main dealer group in Wokingham area, is on the lookout for an experienced Service Advisor to join their busy team. If you...
-
Service Advisor
2 days ago
Wokingham, United Kingdom ACS Automotive Recruitment Consultancy Full timeService Advisor up to £30k basic with £39k + uncapped earning potential Wokingham Permanent/Full Time Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 2pm) Our client, a franchised Motor Trade main dealer group in Wokingham area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in...
-
Customer Service Advisor
6 months ago
Wokingham, United Kingdom Mizuno Full timeDo you want to work for an organisation that places the values of "Fair-Play", "Friendship" and having a "Fighting Spirit", at the forefront of their mission and vision? This could be the role for you. **About the role** As our first point of contact for customers, the Customer Service Advisor plays a key role in the Mizuno Team. Providing first class B2B...
-
Trainee Service Advisor
5 days ago
Wokingham, United Kingdom Holt Automotive Recruitment Full timeTrainee Service Advisor required for a leading Dealership Group. Paying up to £24k OTE £32,000! Structured training scheme and plan. Perfect opportunity for someone looking to consider a career for within the motor trade **Key role and responsibilities as a Service Advisor in**: - Ensure customers are aware of service and repair work required to their...
-
Service Advisor
2 weeks ago
Wokingham, United Kingdom ACS Automotive Recruitment Consultancy Full timeService Advisorup to £30k basic with £39k + uncapped earning potentialWokinghamPermanent/Full TimeWorking Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 2pm)Our client, a franchised Motor Trade main dealer group in Wokingham area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in...
-
Service Advisor Position
4 weeks ago
Wokingham, Wokingham, United Kingdom Auto Skills UK Full time**Job Title:** Service AdvisorWe are seeking a motivated and experienced Service Advisor to join our team at Auto Skills UK in Wokingham.**Estimated Salary:** £28,000 - £35,000 per annum based on experience.Key Responsibilities:Arrange service bookings for customers.Upsell additional works and special offers.Requirements:Prior experience as a Service...