![Hiding Space](https://media.trabajo.org/img/noimg.jpg)
Housekeeping Supervisor
2 weeks ago
Hiding Space is a fresh, young company with 37 boutique serviced apartments across 3 sites in the heart of Bath city centre. We love the design and want our guests to enjoy a spotlessly clean, comfortable, and modern apartment with more extras than you might get in a hotel room.
You’ll be commercial, inventive, motivational and attentive. We’re looking for someone who can take hold of the hotel apartments as if they were their own.
Our properties are unique, very well-reviewed and situated in some of the best locations in central Bath. We are very lucky to have a fantastic product, at a good price point and pride ourselves on not providing a homogenous and sterile service.
Your Daily Role will include:
- Open shift procedure - make a plan for the day, and assign tasks to the housekeeping staff, linen porter and maintenance. Conduct morning shift meetings.
- Manage successfully the shifts, ensure things run smoothly and all housekeeping tasks are completed effectively and efficiently.
- Work alongside Housekeeping Manager and another Supervisor
- Oversee and monitor staff performance during the day across three buildings
- Inspect apartments, and ensure expected high standards of cleanliness are met
- Train new and existing members of the housekeeping team. Provide support and guidance. Give feedback and suggestions for improvements.
- Follow all company procedures and H&S practices, COSHH, etc.
- Be professional towards guests
- Be able to resolve problems and complaints
- Linen and stock control
- Time & Attendance/record staff hours correctly
- Closing shift procedures
- Leadership skills
- Previous experience training staff
- Effective communication skills
- Excellent customer service skills
- Focused and well-organised
- Able to create a positive working environment and support the team
- Linen stock management and stock control experience
- Excel skills
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bath: reliably commute or plan to relocate before starting work (required)
**Experience**:
- housekeeping supervising: 1 year (required)
Work Location: In person
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