Senior Facilities Assistant

2 weeks ago

West Midlands, United Kingdom ISS Facility Services Full time

**Government**:
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**Business Area: Government**:
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**Place of Work: West Midlands**

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**Contract Type: Permanent**

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**Hours: 40**

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**Context**

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**Senior Facilities Assistant**

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**Birmingham**

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**For more information on salary and our excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed**

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**Are you a skilled and experienced facilities professional looking for a new challenge? We are seeking a Senior Facilities Assistant to join our team**

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**As a Senior Facilities Assistant, you will play a critical role in supporting the Facilities Manager in ensuring that our teams and supply partners deliver a safe, compliant service on time and within budget, while maintaining a strong attention to detail. You will work closely with the Facilities Manager to identify areas for improvement and implement best practices to optimize our service delivery.**

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**In this role, you will be responsible for maintaining excellent working relationships with the Client, other ISS Teams, and building users. You will have the opportunity to work with a team of skilled facilities professionals and utilize your experience and expertise to contribute to the success of the organization.**

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**As a Senior Facilities Assistant, you will be highly organized, with excellent communication and interpersonal skills. You will have a strong attention to detail and be committed to delivering exceptional results for our clients. You will also have experience in managing teams and working with supply partners and be capable of adapting to changing priorities and environments.**

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**Join our team and become part of a dynamic and innovative culture that is committed to delivering exceptional results for our clients. We offer a competitive salary, comprehensive benefits package, and the opportunity to work in a fast-paced and challenging environment.**

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**Key Responsibilities**

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- **Supervise your team and responsibilities effectively at all times to ensure high levels of individual and collective performance delivering the contractual KPI’s as a minimum.**
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- **Ensure effective and timely delivery of supplier services to agreed timescales, service requirement, scope and quality**
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- **Manage all contracts to ensure that services are delivered to the agreed standard**:

- **Track and control contractors and provide clear and timely reporting to the Facilities Manager**
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- **Support the Facilities Manager in providing monthly building checks and compliance audits**
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- **Supporting any Events in and out of normal working hours**
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- **Be flexible in approach to assist other FM contracts in the local geographical area as and when required**
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**Professional and personal competencies/qualifications**

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- **Requires specialist Facilities Management knowledge and high degree of initiative, creativity with a wide scope for discretion**
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- **Preferably a technical, Mechanical, Electrical or related experience/understanding**
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- **Proven track record of achievement in a commercial, client-facing role**
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- **Experience of supervising facilities services in Public Sector Commercial office environment**
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- **Supervising diverse teams over a mixed portfolio of locations**
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- **Demonstrated experience of co-ordinating and supervising projects and good awareness of fit-out and Health & Safety issues**
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- **Track record of supplier contract management**
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- **Managing team performance and output to a high standard**
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- **Supervising change in teams and in service performanc**
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- **Develop effective teams in order to meet customer and contract needs**
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- **An effective team player**
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- **Numerate and technology literate**

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**ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.**

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**Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.**

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**We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace**

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**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

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**Please click on the following link for more information on this role**:
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**ISS is proud t

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