Helpdesk Administrator

1 month ago

Kings Hill, United Kingdom 1st Step Solutions Ltd Full time

Location:
Kings Hill
- Sector:
Business Support
- Job type:
Contract
- Salary:
Negotiable
- Contact:
Jess Chattaway
- Job ref:
241846_1681722570
- Published:
about 2 hours ago
- Duration:
2 months
- Expiry date:
2023-05-17
- Startdate:
ASAP
- Helpdesk Administrator
- West Malling
- 2 month contract
- 40hr week
- **Responsibilities**:
- To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
- To manage the maintenance office administration systems.
- To manage & update computerised PPM and work records.
- To ensure PPM work orders are produced via help desk orders and documents.
- To manage and produce reports, survey data and general maintenance related business letters.
- To input completed work orders and produce associated reports from the database.
- To monitor outstanding work orders and produce backlog reports.
- To assist in invoice disputes by document preparation and control.
- Motivate and manage other Admin staff and manage there training requirements.

**Requirements**:
- Proficient use of Microsoft packages.
- Previous use or knowledge of CAFM systems.
- Good organisation skills.

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