Club Receptionist

2 weeks ago


London, United Kingdom b_together Full time

Hello from b_together, the hangout for modern family living. We exist to bring together families, loved ones, friends, young and old, tall and small.

We are looking for a kind and genuine Receptionist to join our lovely team. You'll be the face of our b_together Club, Make + Do and At Feast so getting to know our members is a must. We are a seven day operation to work some weekends, though this will be on rotation. We are a family club, with lots of little ones having fun in our spaces so you should be happy helping our members young and old, tall and small.

You will manage all enquiry channels ensuring that every enquiry is responded to, tours are arranged promptly and we convert as many enquiries as possible into members, nursery families and events clients.

**Key Responsibilities**
- Manage all enquiry channels for nursery, memberships, childcare and events ensuring prompt follow up
- Track enquiries, conversions and produce weekly pipeline and reports
- Be present and support at company events, ensuring smooth and successful running
- Aid in the promotion of the make + do and various events programmes to members
- Act as an ambassador by greeting, getting to know and understanding our guests in order to deliver outstanding service
- Carry out any ad hoc duties as required
- We are a small business with different parts to our business. Because of this you'll be happy to help out where needed and get stuck in. If you want to be part of something truly local and be part of a community we'd love to hear from youINDFOH


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