Global Mobility Advisor

2 weeks ago

Middlesex, United Kingdom RELOcruitment Full time

Our client is a leading entity within the global mobility industry who provide relocation, logistics and storage services to corporate and private customers all over the world.

They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development.

Due to their constant success and growth, they are looking to add Global Mobility Advisors to their team in London. You will be required to provide expert knowledge and ensure a first-class service to all clients and their employees.

There is an option for these roles to be hybrid, this would consist of 3 days in the office and 2 days at home.

Key Responsibilities:

- Liaise with assignees and clients to implement and manage a range of global mobility services including home search, destination services and intercultural training within agreed budgets
- Coordinate household goods moves for assignees and their families
- Take ownership of complex end-to-end moves and maintain exceptional levels of customer service
- Act as the primary contact to assignees and relevant clients regarding their moves
- Ensure consistent communication between all relevant parties associated with the move or services provided
- Act as a specialist in all services and advise clients and assignees where appropriate
- Complete financial tasks and documentation processes to assure accurate and timely invoicing, including drafting of job costs and invoicing
- Keep all databases and systems updated with relevant information

Professional Skills & Qualifications:

- More than 2 years’ experience in a global mobility services or HHG’s moving position is essential
- Ability to maintain confidentiality and display tact and discretion at all times
- Excellent analytical, interpersonal and communication skills
- Ability to work in a potentially rapidly changing environment
- Cultural sensitivity and awareness

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