Night Porter

5 months ago


Newcastle, United Kingdom The Avoca Hotel Full time

Shifts will be on a rota basis and applicants should be fully flexible to work varied shifts to include weekdays and weekends

''Duties'''
- Greet guests and provide excellent customer service
- Assist guests with their luggage and belongings
- Maintain cleanliness and tidiness of common areas
- Monitor and address any maintenance or safety issues
- Provide information and directions to guests regarding hotel amenities and local attractions
- Handle guest requests and complaints in a professional and timely manner

'''Experience'''
- Previous experience in hospitality or guest services preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and procedures

As a Porter, you will play a crucial role in ensuring a positive guest experience by providing exceptional service and maintaining a clean and welcoming environment. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

**Job Types**: Part-time, Permanent

**Salary**: £9.00-£11.60 per hour

Expected hours: 27 per week

**Benefits**:

- Discounted or free food

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person


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