Fuel Sales Supervisor

3 weeks ago

Carlisle, United Kingdom Carrs Billington Full time

A rare opportunity has arisen in our fuels business. You will provide day to day support to the Fuels Sales Manager, sales team and drivers carrying out general administration duties and being proactive with telesales for the fuel business.

**ABOUT US**

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr’s Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr’s Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

**THE JOB**

To provide day to day support to the Fuels Sales Manager, sales team and drivers carrying out general administration duties and being proactive with telesales for the fuel business.

Ensuring a high level of customer service is delivered and sales are optimised and that all customers receive an efficient and high standard of customer service maximising sales opportunities and resolving customer complaints dl.
- To provide day to day support to the Fuels Sales Manager regarding reporting and process procedures so that the department runs smoothly.
- To lead the team of fuel administrators and drivers in the absence of the Fuels Sales Manager ensuring that the service continues to be delivered to optimum levels.
- To proactively make outbound calls to past, present, and potential customers aiming to convert all calls to sales.
- To support all day-to-day administrative duties including, taking orders, dealing with queries and providing quotations as well as following up to generate sales.
- To analyse data and proactively work towards achieving set targets generating sales for the business.
- To collaborate with drivers regarding fuel deliveries to ensure that our customers receive an optimum service, and we generate repeat and new custom.
- To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
- To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS & NOPS assurance schemes.

**SKILLS, EXPERIENCE AND QUALITIES REQUIRED**
- Previous experience of excellent communication and customer service skills (Essential).
- Previous experience of building great customer relationships and the ability to take calls from prospecting to close (Essential).
- A strong understanding of the sales process and the ability to understand the products and services on sale (Essential).
- Great analytic and interpersonal skills and a passion for selling (Essential).
- Experience of working in fuel sales (Desirable).

**BENEFITS**

As part of The Billington Group we offer a wide range of employee benefits including:

- An attractive salary package.
- Annual salary reviews in September each year.
- A minimum of 25 days annual leave.
- Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
- **Your Health**_

**Health Assured**:Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

**Sick pay**:Generous company sick pay entitlement.

**Health Cash Plan**:A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
- **Your Lifestyle**_

**Staff Discount**:Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

**Cycle to work scheme**:A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

**Flexible life assurance and critical illness cover**:Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

**Perks At Work**:Access to an exclusive member’s discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

**Salary finance benefits**:Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

**Your Future**

**Pension**:Enrolment into the Company pension scheme after 3 months of employment.

**Training & Development**:Role specific training and ongoing training and development opportunities identified through our annual appraisal process.

**Job Types**: Full-time, Permanent

**Salary**: £25,200.00 per year

**Benefits**:

- Company pension
- Cycle

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