Finance Systems Consultant

3 weeks ago

City of London, United Kingdom BCT Resourcing Full time

General duties include supporting system end-users in Finance and Actuarial functions, end-user training, communications, solution documentation and defect root-cause analysis. The role supports Finance and Actuarial teams by resolving service queriesor acting as an escalation point where necessary, liaising with third party suppliers to resolve issues, and executing operational activities to support business processing.
This is an interim role with a high potential to transition to a full time permanent role.
Key Responsibilities:
Perform a combination of the following list of non-exhaustive duties in line with business processes and procedures:

- Mobilise, co-ordinate and monitor 3rd party support to ensure the operational requirements of the finance systems are met
- Own and execute operational tasks related to the support of finance processes
- Ticket management - Working with internal and external teams to ensure tickets are actioned with urgency and accuracy.
- Provide primary support to the Finance teams on finance systems queries/issues with extended support to the Actuarial and Data & Analytics Teams.
- Projects - Embedding Finance change deliverables into the Finance & Actuarial operations
- Release Management - gather requirements, plan, coordinate and implement changes to Finance and Actuarial Systems
- Ensure that Finance & Actuarial end user support documentation is developed and maintained
- Produce knowledge base articles to ensure that intellectual capital is captured in a reusable and persistent form

**Skills**:

- Finance & Actuarial customer focused and able to work to agreed standards and service level agreements
- Experience of working within a Finance or Actuarial systems support environment with a proven service ethic
- Good knowledge of Finance and Actuarial processes such as ledger close, actuarial estimates, journal handling, intercompany processing, statutory and regulatory reporting
- Capable of prioritising and managing multiple tasks simultaneously
- Able to analyse and solve problems quickly and effectively, either independently or by obtaining consensus and/or approval where required
- Good self-management skills and able to balance competing priorities in time sensitive situations
- Analytical skills, including a thorough understanding of how to interpret Finance & Actuarial users' issues and translate them into practical solutions
- A flexible approach to working hours to meet the requirements of the business
- Able to foster relationships within the team, other business departments, and 3rd party vendors
- Excellent written and verbal communication skills
- Experience of the software development lifecycle and familiarity with project management methodologies including Agile
- Excellent interpersonal, consultative and communication skills. Ability to interact effectively at all levels with clients, consultants, vendors, peers, and IT management and staff
- Advanced computer skills including SQL, Access, JIRA, Microsoft Office Suite, SharePoint, Teams, and other business productivity systems
- Experience with service management tools and software
- Familiarity with typical Finance & Actuarial System architectures
Education & Experience:

- 5 years of Finance or Actuarial support experience is desirable.
- A professional qualification in Finance or Actuarial, e.g. ACA, CAA, CFA is desirable.
- Experience with any or all of ServiceNow, Microsoft SQL, Access, JIRA, Microsoft Office Suite, SharePoint, Teams.
- An understanding of general insurance business model.
- Experience with subscription-based specialist insurance, i.e. Lloyd's market, ILU or LIRMA.

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