Night Shift Hotel Receptionist
3 weeks ago
Overview:
Join our team as a Night Shift Hotel Receptionist at a boutique hotel, where you will be the first point of contact for our guests. If you have a passion for hospitality and excellent customer service, we want to hear from you.
Shift Pattern:
- Every Sunday, Monday and Tuesday night. Start time 7pm/9pm and finish time 7am.
**Responsibilities**:
- Bake our range of home baked goods
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out efficiently
- Manage reservations and provide information about rooms, rates, and amenities
- Handle guest inquiries and resolve any issues promptly
- Maintain a tidy and presentable reception area
- Collaborate with other hotel staff to ensure guest satisfaction
**Requirements**:
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent phone etiquette and communication skills
- Strong guest service orientation with a passion for hospitality
- Ability to multitask and work effectively in a fast-paced environment
- Proficiency in using hotel management software is a plus
- Bilingual or multilingual proficiency is advantageous
Join our team today and be part of creating memorable experiences for our guests.
**Job Types**: Full-time, Zero hours contract
Pay: From £11.50 per hour
Expected hours: No less than 30 per week
Schedule:
- 10 hour shift
- 12 hour shift
- Night shift
- Weekend availability
Work Location: In person
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