Fundraising and Marketing Support Administrator

1 month ago


Plymouth, United Kingdom Alzheimer's Society Full time

**About The Role**:
**Closing date**: 11th April 2023

The Fundraising & Marketing Support Team Administrator is a crucial role to the success of ensuring the best possible experience for Alzheimer’s Society supporters and other customer groups. You'll be responsible for people and task management of a variety of processing and administration workflows in a busy yet passionate environment, supporting a broad & diverse Fundraising team.

No two days are the same with accountability of responses to a diverse portfolio of activities and campaigns to keep within service levels.

**About you**

You will be responsible for the day to day supervision of a team of high performing administrators in a central administrative unit, quality control of customer communications and complex coding procedures as well as managing role specific projects and personal workstreams.

You will have experience of overseeing daily workflow and resource rotas, ensuring statistical analysis is maintained to allow accurate forecasting for future activities.

You will have a focus on continuous improvement and streamlining ways of working as well as an interest in innovative ways to increase productivity.

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.



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