Charging Technical Officer
3 months ago
**About the role**
We have an exciting opportunity for a diligent and motivated individual to join the Charging & Assessment Service, in Adult Social Care, in the varied and challenging role of Charging Technical Officer. The successful applicant will be responsible for a variety of functions relating to financial assessments for adults accessing social care services including training design and delivery, quality assurance, complaint handling and providing effective support to team members and management.
The role entails a high level of contact with service users, providers, outside organisations e.g. solicitors and professional colleagues via telephone, Microsoft Teams, correspondence and face to face.
As a flexible working, family friendly organisation, we want to ensure that you can work in a way that is best for us, our customers, and for you, we offer a flexible hybrid working pattern. You will be working from home and from the office and this will be arranged with your manager. Speak to us about how we might be able to accommodate a flexible working arrangement - whether that’s job share, part time or another flexible working pattern. In addition, although the role advertised may have a “home”, office base or “hybrid” indicated, we remain committed to supporting flexibility around workplace locations. If it works for you, we will do our best to make it work for our service. If you have the skills we are looking for then you don’t have to live in Cornwall to become a part of our team.
**About you**
Applicants should possess excellent communication and interpersonal skills and be numerate and highly accurate in analysing data.
We are happy to talk about flexible working options.
More information about working for Cornwall Council is available here.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
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