Food Service Assistant

2 weeks ago

London, United Kingdom Sodexo Full time

Job Introduction
We are looking for passionate and enthusiastic **part time** **Food Service Assistant** to join our team in our Cafes at the breathtaking RAF Museum in Hendon.

**20-30 hours per week**

**Rate of pay: £7- £9.50 per hour depending on age**

**Responsibilities**:

- Service Client & Guest Care
- Create a culture of guest focus, gracious sincere and warm hospitality and service excellence: to be the presence and ambassador for hospitality with everyone
- Lead the team by example, interacting with guests and being present in the Café
- Make contact; Engage with as many guest where appropriate and possible, to ensure a great experience and provide warmth, professionalism and reassurance

Main Responsibilities
- The General Assistant works within the Café and will understand and deliver the culture and service by ensuring quality service
- To provide excellent customer service from the preparation, presentation and service of food and beverages to the Cafe customers satisfaction.
- To ensure that Service Standards and Procedures are followed at all times.
- To ensure that all displays front of house are replenished when required ensuring the Cafe operates to a consistently high standard of food quality & presentation and to the agreed specifications at all times
- To clear and clean tables and to engage with customers during service

**Essential**
- Front of house and customer facing experience
- An element of food experience
- Highly motivated
- Attention to detail
- Customer centric
- Able to work on own initiative within a team environment

**Desirable**
- Café experience
- Barista experience

About The Company
Heritage Portfolio is the sub-segment of Sodexo Live that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Royal Academy of Arts, The Signet Library, RAF Museum Hendon, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Queen’s annual Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment to Her Majesty The Queen as Supplier of Catering Services.

Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.

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