Food Service Assistant

1 month ago

London, United Kingdom Sodexo Full time

Job Introduction
***About the role**

At Sodexo, we are passionate about food and we place our customers at the heart of everything we do. To provide this excellent service, we have a team of passionate** Food Service Assistants** behind us, and we currently have a vacancy to join us at *****

Being the first face many of our colleagues and visitors will see, you’ll be a role model when it comes to what great service will look like. You’ll have a flair for delicious beverages, assist with the preparation and serving of our vibrant cafe menu and ensure that all working areas are kept clean and tidy.

**A few things about you**

We want you to bring your great communication skills, strong teamwork ethos and your positive can-do attitude with you when you join us. Don’t forget your 5-star customer service too Be exceptional in the moments that mattercustomers will always remember how you made them feel.

It would be great if you had previous experience in a similar role but, don’t worry if you don’t as we’d still love to hear from you Your willingness to learn new skills will ensure you become a fantastic asset to our brilliant team. This is a great opportunity for someone looking for a career starting position as we can help and assist you throughout your journey with Sodexo.

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises so it is vital that you will champion this.

Main Responsibilities
- Comply with all company and client polices and statutory regulations relating to health & safety
- Control of raw materials and portion control are to the company standards and that food is served at the correct temperature
- To attend/ ensure is place daily pre-service briefs at 11.45am every day, highlighting high margin offers, staff counter allocation
- To achieve and understand unit margins and targets as set per budget
- Assist at service times by serving the customers
- Communicate well and demonstrate a pleasant, polite, efficient and caring, friendly service to customers and clients in all areas of service
- Work as a team to promote good working relationships within the Sodexo team
- Comply with Safe Systems of work, manual handling, COSHH, ASC
- To ensure your shift service offer opens and closes on time
- To maintain & improve standards of performance within all areas of responsibility
- To cook breakfast / call order / basic main meal cooking as directed
- To provide high personal standards of performance, hygiene, cleanliness and appearance at all times
- To exceed customer expectations & deliver an unrivalled level of customer service
- To actively contribute to achievement of sales targets
- To cascade customer feedback & discuss with management team to develop the business
- To monitor standards within areas of responsibility. To resolve issues as necessary in conjunction with management
- To ensure that service standards are maintained as

Detailed in the TFL Group specification

To ensure that the servery areas, are kept clean and tidy

Throughout the day
- To report immediately any unfit food or other irregularities and any damage to equipment
- To report and cease to use any faulty equipment
- To set up and deliver food and beverages for client hospitality Operate the till as and when required, checking floats and cashing up as and when required
- Completion of any sales controls or wastage reports as directed by management
- Undertake all aspects of cleaning to the required standards according to the cleaning rota or as directed
- Ensure tables and accompaniments are left clean and tidy and adequately stocked during service times
- To ensure all display fridges, multi decks and display stands are full at all times with products front facing and labelled when necessary
- During service periods all counters, salad bar must be stocked and replenished through service periods
- To actively up-sell to customers at all times
- To assist within food service and wash up areas as required
- To demonstrate first class “service excellence “daily

About The Company
**A bit about us**:
**Why choose Sodexo?**

You don’t just join Sodexo, you belong.

What do we mean when we say belong?

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

**Our be

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