Disrepairs Planner

**Company Description**
United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:

- United Living Property Services revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.
- United Living Infrastructure Services delivers resilient infrastructure that is fit for the future, ensuring the stability and functionality of essential systems.
- United Living New Homes provides much-needed build-to-rent and affordable housing solutions, addressing the housing challenges facing our communities.
- GBC connects people through fixed-line and mobile infrastructure, ensuring seamless communication and access to information. GBC plays a crucial role in enabling communities to thrive in today's digital age.

Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society.

To be responsible for all Planning, administrative and customer liaison requirements for their assigned Project. Ensuring Total Mobile is always up to date and all data inputted is accurate to enable accurate reporting.
- To log all new jobs onto Total Mobile.
- Resident contact to arrange Validation Surveys and Post Inspection Surveys.
- Allocating relevant job codes to Site Managers for Validation and Post Inspection surveys.
- Responding to Client queries regarding access to properties.
- Generate letters to Residents at various points of the job workflow.
- Provide Admin support to the Disrepairs Team,
- Raise purchase orders as instructed.
- Attend Client meetings as requested.

**Qualifications**
- Relevant Admin qualification or proven experience

**Additional Information**
- Experience within a similar role
- Knowledge and experience of Disrepairs Workstream
- Strong experience of working within a fast moving environment delivering a high quality and robust delivery service
- Experience of updating Total Mobile or other Works Management System
- Experience of working within a customer facing environment

Able to demonstrate an awareness and understanding of equality issues

**How to Apply**:

- As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable._