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Night Guest Experience Host/receptionist

3 months ago

London, United Kingdom Cove Full time

**Night Guest Experience Host - Cove Cannon Street London**

We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things.

We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests.

There are no boundaries, in your role as Night Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else.

As Night Guest Experience Host (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation.

**What we look for.**
- Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc).
- Self-sufficient, requiring little direction and day to day management.
- Tech savvy, who does not shy away from tech-based resolutions and interaction.
- Clear verbal/written communication proficiency.
- Flexible and adaptable approach with a can-do attitude.

But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human.

**Our benefits.**
- Competitive salary
- Bonus scheme
- 22 days’ holiday (plus the option to buy more)
- Wellbeing benefits (cash plan and an Employee Assistance Programme)
- Free nights in our properties
- Recognition schemes
- Excellent travel and development opportunities
- Pension (the tax efficient way)
- Sick pay
- Other benefits tailored to you

**Our natural habitat.**

We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep.

You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend.

This is a full-time role where you will be working 38 hours per week on a 4 on/4 off pattern.

**About edyn.**

Here at edyn, we believe travel should be a rich journey of discovery. Our brands - Cove, Locke and SACO - offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe.

**About Cove.**

Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other - carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future.