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Sales Administrator
6 months ago
You will work with incoming leads and questions from our online forums, especially the MilDef web, including online chat for immediate response to inquiries.
You will be predominantly office based, but travel to customers & exhibitions may be necessary from time to time, so a full UK drivers license is of benefit.
Your English communication skills, oral, written, and presentational will be excellent, and use of Word, PowerPoint and Excel is a given.
MilDef works with some of the largest defense companies in the world, and they have high expectations on our level of service. You are an important link in the chain between a customer request and our positive response. We meet our customers on their terms, with no prestige, and always with the ambition to help them be successful. Your role in making that happen is key.
Due to the nature of the business, you will be willing to undergo UK Security Clearance checks. Probation in this role cannot be passed until such clearances are achieved.
**Key responsibilities**
- Supporting the MilDef UK sales team.
- Responding to customer questions.
- Preparing quotes.
- Creating Sales Orders.
- Working with our CRM system to always maintain correct information about our business opportunities.
- UK Demo/Evaluation hardware management.
- Assisting in the management of incoming leads, making sure that we reply promptly and correctly.
- Assisting with Shipping, logistics and similar tasks.
**Competence and experience**
The following list describes relevant competence and experience necessary to succeed in the role.
- Proven track record in Sales Administration.
- A customer-focused and business-oriented mindset.
- Outstanding communication and interpersonal abilities.
- Experience with sales and marketing.
**Important responsibilities for every MilDef employee**
- Contribute to the MilDef core values.
- Stay updated on the contents of our employee handbook.
- Proactively take part in all the work tasks within MilDef as a member of the MilDef Team, whenever necessary.
- Keep the order around you. There is always time to tidy up before going home.
- Communicate matters of importance within the MilDef Group - be transparent.
- Document important decisions.
- Don´t hide mistakes - we all make them; the only rule is to be open about them.
- When in doubt - ask
***Authorities**
Within the boundaries of your role and assignments, you have the full authority to execute the work autonomously and with personal responsibility and initiative.
