Customer Service Advisor

4 weeks ago


Leeds, United Kingdom ENVISION AGENCY LTD Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support. If you have a passion for helping others and enjoy working in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Respond to customer inquiries and provide accurate information about our products and services
- Assist customers with account inquiries, billing issues, and general questions
- Resolve customer complaints or issues in a timely and professional manner
- Maintain customer records and update information in our database
- Collaborate with other departments to ensure customer satisfaction
- Provide feedback to management on customer trends and concerns

**Experience**:

- Previous experience in a customer service role is preferred
- Knowledge of financial services is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and the ability to handle difficult situations with empathy and professionalism

**Job Types**: Full-time, Permanent

**Salary**: From £24,571.55 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Leeds (preferred)

Work Location: In person

Application deadline: 13/03/2024


  • Advisor services

    1 week ago


    Leeds, United Kingdom Futures Full time

    Our client is an industry leading manufacturer business looking to appoint a Customer Service Advisor. The successful Customer Service Advisor will be dealing with customers daily via the phone and email. It is important you have prior experience in customer service and or sales office. Customer Service Advisor / Customer Support / Customer Service / Sales...


  • Leeds, United Kingdom Red Recruitment Full time

    Red Recruitment is seeking a Customer Service Advisor to join a company located in Leeds, that offers total solutions to the construction industry. This role requires strong customer service skills and experience working in a fast-paced environment, in return, this role has many benefits as well as a generous salary of £24,675 per annum. **Benefits and...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position! - Working for a reputable business in central Leeds! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds! The role would be working for a reputable business that have an excellent name within their market and always put...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position! - Working for a reputable business in central Leeds! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds! The role would be working for a reputable business that have an excellent name within their market and always put...


  • Leeds, United Kingdom Page Personnel - UK Full time

    6 month contract - Weekly pay each Friday **About Our Client**: This role is working as a Customer Service Advisor for a well known, Leeds Centre based firm for a minimum of 6 months. They are currently experiencing a very busy period and require some temporary support, with the potential for the role to turn permanent. This role is paid weekly each...


  • Leeds, United Kingdom Page Personnel Full time

    6 Month contract with potential to extend! - Great benefits and competitive salary! **About Our Client**: As a Customer Service Advisor you will; - Handle incoming queries from clients - Offering a high level of customer service at all times - Record data accurately on the internal systems **The Successful Applicant**: As the ideal Customer Service Advisor...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Legal Industry! This would be an exciting opportunity for...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Financial Services Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Financial Services Sector! This would be an...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable Insurance Business! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business! This would be an excellent opportunity for someone experienced within...


  • Leeds, United Kingdom Page Personnel - UK Full time

    6 Month contract with potential to extend! - Great benefits and competitive salary! **About Our Client**: As a Customer Service Advisor you will; - Handle incoming queries from clients - Offering a high level of customer service at all times - Record data accurately on the internal systems **The Successful Applicant**: As the ideal Customer Service Advisor...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Automotive Sector!This would be an exciting opportunity for someone experienced within Customer Services that is looking for that next step in their career or someone that is looking to get into the industry!Client...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Legal Industry! This would be an exciting opportunity for...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business!This would be an excellent opportunity for someone experienced within Customer Services or someone that is looking to start their career within the sector full training is provided!Client DetailsPage Personnel...


  • Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Automotive Sector!This would be an exciting opportunity for someone experienced within Customer Services that is looking for that next step in their career or someone that is looking to get into the industry!Client...


  • Leeds, United Kingdom West Riding Recruitment Full time

    Sales Advisor/ Customer Service Advisor My client based in Leeds are currently recruiting a customer service advisor for their vastly growing business. Main Responsibilities: Dealing with incoming calls Chasing deliveries, arranging collections, arranging credits Processing sales orders on a bespoke windows-based system Prepare system quotations, source...


  • Leeds, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Leeds / Home Working 3 months+£12.00 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire. Home working is available, with travel to their Leeds office for training in the first week. Responsibilities of the Customer Service Advisor...