Junior Marketing Assistant
3 months ago
We are seeking a passionate and driven Junior Marketing Assistant to join our dynamic marketing team. As a Junior Marketing Assistant, you will assist in the execution of marketing campaigns, conduct market research, and contribute creative ideas to enhance our brand presence.
**Responsibilities**:
- Respond to customer inquiries via various face to face channels in a timely and professional manner.
- Assist customers with product/service-related questions, concerns, and issues.
- Provide information about products/services, pricing, and promotions.
- Process orders, returns, and exchanges efficiently and accurately.
- Investigate and resolve customer complaints or issues, ensuring a positive resolution.
- Maintain accurate and detailed customer records.
- Collaborate with other departments to address customer needs and escalate issues when necessary.
**Experience**:
- Previous experience in a marketing role or internship is preferred
- Strong written and verbal communication skills
- Excellent organizational and time management abilities
- Ability to work independently and as part of a team
**Job Types**: Full-time, Permanent
**Salary**: From £25,066.51 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Edinburgh (preferred)
Work Location: In person
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