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IT Systems Administrator

3 months ago

Milton Keynes, United Kingdom GPS Recruitment Full time

JOB TITLE: IT Systems Administrator

LOCATION: Milton Keynes

SALARY: Up to 50K + Bonus

GPS are recruiting for an experienced IT Systems Administrator who will be the single point of contact and be responsible for maintaining PMI’s computer systems, networks, and applications. Ensuring availability of critical business systems and providing technical expertise will be a key function of this role. As an integral part of the team, this requires a working knowledge of Cybersecurity and IT best practices.

KEY RESPONSIBILITIES:

* Build and maintain systems to include servers, networks, applications, etc.

* Manage and resolve tickets by providing 1st to 3rd line technical support to end users.

* Create, maintain and update documentation relating to all hardware and software systems.

* Work to ensure compliance to maintain Security standards on all systems.

* Maintain and manage the local disaster recovery process and documentation.

* Serve as an escalation point for IT support technicians and internal stakeholders.

* Follow security best practices when deploying, upgrading, maintaining IT systems and services.

* Experience in project management.

* Knowledge of ITIL and Prince 2 would be desirable.

* Availability outside of regular hours for escalations and special projects will be required.

KEY CRITERIA/SKILLS REQUIRED:

* Working knowledge of networks and related protocols.

* Experience working with Microsoft Azure

* Skilled at troubleshooting, reporting and escalating IT related issues.

* Experience in managing an O365 environment (Hybrid Cloud a plus)

* Working knowledge of virtualization technologies such as VMware

* Technical competence in installing and configuring new hardware/software/systems.

* Comfortable with PowerShell and other scripting technologies

* Proven history of process implementation and management

DESIRED EDUCATION AND EXPERIENCE:

* Experience supporting end users, providing technical assistance, and resolving technical issues for Windows servers and workstations

* Linux experience preferred

* Previous experience in a server/network/systems support role

* VMware experience desirable

* Meraki experience desirable

* Experience working with cloud providers preferred

* Experience working with Enterprise backup solutions (Rubrik, Veeam, etc.)

* Experience working with Microsoft Intune