Sales Administrator
6 months ago
**Role: Sales Administrator**
**Location**: Milton Keynes
**About Us**:
As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK.
**Position Overview**:
**Responsibilities**:
- Support Client Managers with on-going maintenance and management of Mirus client accounts.
- Assist Client Managers with reviews of service profit for all Mirus clients.
- Working with the Client Management team to help identify areas of whitespace within the Mirus client base (i.e. what services do client not take from Mirus).
- Assist the Sales Team in improving standards and sales processes and procedures following industry best practices.
- Ensure that all client contact information is logged and detailed within the Mirus customer relationship management system.
- Assisting the Client Management team with opportunity management and quote status with the Mirus customer relationship management system.
- Work alongside the Procurement department to assist with quotes and outstanding queries & tickets.
- Management of adhoc and non Managed Service accounts i.e. dealing with queries, support escalations, quotes and orders.
- Assist Client Managers with any general or adminsitrative tasks as required.
- Actively contribute to team and client meetings.
- Maintain and develop excellent relationships with Mirus customers.
**Qualifications & Experience**:
- 1 years' experience in a customer support or administration role
- Competent in Maths & English
- Good attention to detail
- Effective communication & relationship building skills
- Strong creative, strategic, analytical & organisational skills
- Can do attitude
- Able to manage own workload and priorities
- Able to work both within a team and using own initiative
- Able to work in an environment with frequently changing priorities
- Able to use initiative & self-train
Click here to explore our company benefits.
**Our Selection Process**:
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