Customer Service Executive

2 weeks ago

Belmont County Durham, United Kingdom Adecco Full time

Join Our Team as a Customer Service Executive - Transforming Waste into Opportunity

Are you a dynamic, results-driven individual with a passion for sustainability and environmental change? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our client's mission to revolutionise waste management

About Us:

Our client is not just a company; they are visionaries on a mission to change the way the world thinks about waste. They are at the forefront of innovation in the waste management industry, driving sustainable solutions that transform waste into opportunities for a greener, cleaner planet. Their commitment to excellence, environmental stewardship, and cutting-edge technology sets them apart as leaders in the field.

Our client's mission is simple yet profound: to revolutionise waste management. They firmly believe that waste should not be seen as a problem but as a valuable resource waiting to be unlocked. They are dedicated to providing innovative solutions that reduce waste, lower environmental impact, and bring economic benefits to their clients.

As a Customer Service Executive, you will have the opportunity to represent our client - an organisation that values your expertise, rewards your dedication, and empowers you to bring their unique solutions to a wider audience.

Why Choose Our Client:

- Impact: Join an organisation that is making a real difference in the world by transforming waste into valuable resources.

- Innovation: Be at the forefront of cutting-edge technologies and solutions within the waste management sector.

- Career Growth: Benefit from professional development/training opportunities and the potential for advancement in a rapidly expanding industry.

- Competitive Compensation: Enjoy a competitive salary range of £25000 to £26500 per year, plus monthly performance-based commission and an annual company profit share bonus.

- Collaboration: Work closely with a team of experts who are passionate about creating a positive environmental impact.

- Work-Life Balance: Enjoy a flexible work environment that prioritises work-life balance.

Customer Service Executive:

In this role, you will be at the forefront of our client's mission.

Key Responsibilities:

Responding to customer inquiries, concerns, and complaints via phone, email, chat, or in person.
Providing detailed information about products or services, including pricing, availability, and features.
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Updating and maintaining accurate customer information and interaction records in the company's database.
Collecting and documenting customer feedback to identify areas for improvement and make recommendations for product or service enhancements.
Identifying opportunities to upsell or cross-sell products or services to customers based on their needs and preferences.
Following up with customers to ensure their issues are resolved satisfactorily and to gather feedback on the customer service experience.What We're Looking For:

- Passion: A genuine passion for sustainability, environmental conservation, and waste management.

- Expertise: Proven experience in B2B customer service, with a track record of achieving and exceeding expectations.

- Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex solutions in a clear and compelling manner.

- Problem Solver: A creative problem solver who can think on their feet and adapt to changing client needs.

- Team Player: A collaborative spirit, ready to work closely with our waste experts and sales team to achieve shared goals.

- Tech Savvy: Comfortable using sales and CRM tools to track progress and manage tickets.

Apply now and join our client's team in their mission to transform waste into opportunity

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

  • Customer Service Executive

    2 weeks ago

    Belmont, County Durham, United Kingdom Adecco Full time

    Join Our Team as a Customer Service Executive - Transforming Waste into Opportunity!Are you a dynamic, results-driven individual with a passion for sustainability and environmental change? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our client's mission to...

  • Customer Service Executive

    2 weeks ago

    Durham, United Kingdom Adecco Full time

    Join Our Team as a Customer Service Executive - Transforming Waste into Opportunity! Are you a dynamic, results-driven individual with a passion for sustainability and environmental change? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our client's mission to...

  • Head of Customer Service

    1 month ago

    County Durham, United Kingdom Nigel Wright Full time

    **Company** Nigel Wright is delighted to be supporting a successful logistics business with a base in the North East in their search for an experienced head of customer service to lead a busy, fast paced customer service function. **Role** Reporting into the Managing Director, you will be responsible for leading and developing a team of 5 experienced...

  • Mobile Service Engineer

    4 weeks ago

    Belmont, County Durham, United Kingdom Nationwide Platforms Full time

    Mobile Service Engineer Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.  As Mobile...

  • Mobile Service Engineer

    4 weeks ago

    Belmont, County Durham, United Kingdom Nationwide Platforms Full time

    Mobile Service EngineerSalary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pensionRegular technical training updates from our inhouse team and manufacturers.This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service...

  • Head of Customer Service

    1 month ago

    County Durham, United Kingdom Si Recruitment Full time

    Do you have experience in leading a successful Customer Service Team? Within this role you will assist your team with their training and development along with setting high standards of customer service. You will provide solutions to complex issues whilst measuring customer satisfaction and feedback. To be successful in this role you will have proven...

  • Sales Executive

    4 weeks ago

    Barmpton, County Durham, United Kingdom Illume Recruitment Full time

    Sales Executive - Darlington - 25k with 40k OTE My client is a growing Facilities Services company and they are currently recruiting for a Sales Executive to join their team in Darlington. I am looking for a hungry sales candidate who wants to join a great employer who can offer them attractive career prospects as well as a fantastic commission scheme. As...

  • Sales Executive

    4 weeks ago

    Barmpton, County Durham, United Kingdom Illume Recruitment Full time

    Sales Executive - Darlington - 25k with 40k OTE My client is a growing Facilities Services company and they are currently recruiting for a Sales Executive to join their team in Darlington. I am looking for a hungry sales candidate who wants to join a great employer who can offer them attractive career prospects as well as a fantastic commission scheme. As...

  • Customer Service Representatives

    4 weeks ago

    County Durham, United Kingdom Reed Business Support Full time

    Are you a confident Customer Service Advisor? Are you resilient and able to develop strong customer relationships? Are you looking for a new role starting in January? If so we are pleased to be representing a well established client in Durham. Looking for Customer Service Representatives B2B, full time office based. 35 hours a week, salary of £18,053,...

  • Account Manager

    1 week ago

    Wolviston, County Durham, United Kingdom Mitchell Maguire Full time €25,000

    Internal Account Executive - Accessible Washrooms Job Title: Internal Account Executive - Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing,...

  • Account Manager

    3 weeks ago

    Wolviston, County Durham, United Kingdom Mitchell Maguire Full time

    Internal Account Executive - Accessible Washrooms Job Title: Internal Account Executive - Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing,...

  • Customer Service Engineer

    3 weeks ago

    Durham, County Durham, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...

  • Sales & Customer Service Executive

    2 weeks ago

    Shotton, County of Flintshire, United Kingdom Scantec Full time

    A leading Food Manufacturer is currently recruiting for a Sales & Customer Service Executive to join their team. This role will need former Manufacturing (ideally food manufacturing) experience.**Please note my client cannot accept application on work visas or provide sponsorship. **This Customer Service Sales Executive role is a cross functional office role...

  • Sales Executive

    3 weeks ago

    Darlington, County Durham, United Kingdom ILLUME RECRUITMENT Full time

    Sales Executive - Darlington - 25k with 40k OTE My client is a growing Facilities Services company and they are currently recruiting for a Sales Executive to join their team in Darlington. I am looking for a hungry sales candidate who wants to join a great employer who can offer them attractive career prospects as well as a fantastic commission scheme. ...

  • Customer Service/service Receptionist

    4 days ago

    Durham, County Durham, United Kingdom Durham Climbing Centre Full time

    We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide high-quality coaching and facilities for adults, children, schools, and groups. In 2020, we underwent a major refurbishment, including decoration, new climbing problems,...

  • Customer Service/service Receptionist

    5 days ago

    Durham, County Durham, United Kingdom Durham Climbing Centre Full time

    We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide high-quality coaching and facilities for adults, children, schools, and groups. In 2020, we underwent a major refurbishment, including decoration, new climbing problems,...

  • Customer Service Executive

    2 days ago

    Cardiff County, United Kingdom Target Group Full time

    Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.At Target, we give you the opportunity to make a difference. You'll be involved in shaping the growth of the business - and you'll get to try new...

  • Customer Service Administrator

    3 days ago

    Belmont, United Kingdom Physio-Link Full time

    **Job Title**: Case Handler Physio-Link Rehabilitation Services part of the Kuro Health Group currently have fantastic opportunities available to join the expanding team. **Key Purpose** The role of a Case Handler involves contact with our clients to complete triage reports to commence the client’s rehabilitation path, following an accident, assigning...

  • Customer Service Engineer

    4 weeks ago

    Durham, County Durham, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...

  • Customer Service Engineer

    1 week ago

    Durham, County Durham, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...