Branch Administrator

Branch Administrator

Hours: Monday to Friday 8.30am to 5.30pm (40hrs)

Salary - Competitive DOE

Type: Permanent

Location: Broadstairs

Are you a highly organised individual with proven administrative experience?

Do you have strong IT skills, able to pick up and use in-house systems quickly?

Are you able to work in a fast-paced role handling multiple demands and prioritise effectively?

If so, we have an exciting opportunity to join our cohesive and collaborative team. Morgan Jones is an independent agency, providing comprehensive recruitment solutions since 2000. There isn’t an industry, sector, seniority, or location we don’t work in. Operating throughout the UK we work with international giants through to small businesses and start-ups.

Purpose of the Branch Administrator

As a Branch Administrator, you will play a pivotal role in the smooth functioning of our branch operations, with a particular focus on providing administrative support for large tender accounts. You will also be instrumental in ensuring compliance of candidates with the stringent requirements of these accounts, while also managing various administrative tasks and supporting consultants throughout the recruitment process.

Key Accountabilities for the role of Branch Administrator

* Be the initial point of contact, welcoming visitors, and handling phone inquiries courteously.

* Manage Candidate and Client contact details in the CRM Database.

* Keep job listings updated and accurate across various online and offline platforms.

* Securely upload Client and Candidate documents into the CRM database as per data control guidelines.

* Ensure all required documents are matched and filed with the relevant candidate records.

* Guide candidate inquiries to the appropriate person and provide application updates.

* Format candidate CVs and create profiles for client presentations.

* Assist with general office administration tasks when needed.

* Coordinate client and candidate placement administration, including accounts.

* Contribute to weekly job lists creation and participate in internal team meetings.

* Manage multiple online calendars and schedule appointments accordingly.

* For temporary positions: Guide new temporary workers through compliance information and ensure accurate completion of documentation.

* For temporary positions: Complete payroll details for new starters and securely pass them to the payroll department.

Person Specification for the role of Branch Administrator

* Minimum of GCSEs (or equivalent) including English and Maths.

* Previous experience in an administrative role, ideally within the recruitment sector or other sales-based, fast-paced environment.

* Excellent verbal and written communication skills in English.

* Ability to communicate professionally and effectively with candidates, clients, and colleagues.

* Strong organisational abilities, capable of managing multiple tasks concurrently.

* Attention to detail in maintaining accurate records and documents in compliance with UK regulations.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Familiarity with database management systems.

* A friendly and approachable manner for greeting visitors and handling telephone enquiries.

* Dedication to providing exceptional customer service to candidates and clients throughout the recruitment process.

* Ability to adapt to changing priorities and work effectively in a fast-paced environment.

* Willingness to support various tasks as required, including general office administration duties.

* Strong interpersonal skills, capable of working collaboratively within a team.

* Willingness to contribute ideas and support colleagues in achieving shared objectives.

* Ability to troubleshoot issues and find practical solutions independently.

* A proactive approach to identifying and resolving potential challenges in the recruitment processes.

* Understanding of the importance of maintaining confidentiality in handling candidate and client data, in accordance with UK data protection laws.

Benefits

Learning and Development opportunities

25 days holidays plus bank holidays.

Your birthday off paid

Pension scheme

Mental Health Care through company partnership with healthcare provider

Weekly fruit bowl

Summer and Christmas Parties

Employee Assistance Programme after probation

About Morgan Jones:

Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.

Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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