Customer Service Advisor
4 weeks ago
Customer Service Advisor
Technical and Renewable Service Advisor
Salary £24,647
WHAT WE OFFER
* We offer a generous pension scheme which enables our employees to have greater
financial security when they do retire.
* For our employee's peace of mind, we provide a death in service benefit and the option
of subsidised private health care.
WHAT YOU WILL DO
Working as part of a small team within the company service Technical Department, this key position will involve providing technical advice to external Gas Safe Registered Engineers and End Users.
You will provide service and technical support for the Renewable and Commercial department.
You will also be required to engage with our customers so we can better understand how we can support them through the purchase / installation processes.
WHAT YOU BRING ALONG
The successful individual will be able to demonstrate a passion for providing excellent customer service and demonstrate the ability to interpret technical information and instructions.
You will be able to give technical spares advice with clarity and confidence and have the ability & drive to self-learn.
Demonstrate the drive to deliver world class service to our customers at every opportunity
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