Loans Administrator

JOB DESCRIPTION

Loans Underwriting Administrator

Responsible for: Administration of loan applications and completions
• Input loan applications to the internal processing system liaising with customers and brokers to obtain any missing documentation.
• Organise the property valuation process including liaising with the valuers to provide any necessary additional information.
• Ensure that all documents received including reports are attached to the appropriate cases in preparation for the underwriting process.
• Action items of incoming post where appropriate, for example acknowledging offers.
• Carry out related searches eg land registry and credit checks as appropriate.
• Carry out initial searches and send out initial letters requesting information required on Post Contract Variation e.g. conduct of account, hold codes/notes on account.
• Despatch mortgage offers and solicitors instructions, if applicable, following approval.
• Respond to customer, intermediary or solicitor enquiries by email or telephone, in liaison with the New Business department as appropriate.
• Support the Completions Officer with the administration of mortgage officers following the underwriting process.
• Conduct the administration for any post contract variations including issuing any documentation to customers and updating internal systems.
Key skills:
• Excellent communication skills both written and verbal
• An ability to build and maintain relationships both internally and with external parties.
• Accurate and efficient administration skills
• The flexibility to move between different tasks and systems quickly and effectively.
• Good teamworking abilities
• The initiative to work on your own and manage your own workload