Loans Administrator

3 weeks ago


Epsom amp Ewell Surrey, United Kingdom Headstart Employment Full time

JOB DESCRIPTION Loans Underwriting Administrator Responsible for: Administration of loan applications and completions

  • Input loan applications to the internal processing system liaising with customers and brokers to obtain any missing documentation.
  • Organise the property valuation process including liaising with the valuers to provide any necessary additional information.
  • Ensure that all documents received including reports are attached to the appropriate cases in preparation for the underwriting process.
  • Action items of incoming post where appropriate, for example acknowledging offers.
  • Carry out related searches eg land registry and credit checks as appropriate.
  • Carry out initial searches and send out initial letters requesting information required on Post Contract Variation e.g. conduct of account, hold codes/notes on account.
  • Despatch mortgage offers and solicitors instructions, if applicable, following approval.
  • Respond to customer, intermediary or solicitor enquiries by email or telephone, in liaison with the New Business department as appropriate.
  • Support the Completions Officer with the administration of mortgage officers following the underwriting process.
  • Conduct the administration for any post contract variations including issuing any documentation to customers and updating internal systems.
Key skills:
  • Excellent communication skills both written and verbal
  • An ability to build and maintain relationships both internally and with external parties.
  • Accurate and efficient administration skills
  • The flexibility to move between different tasks and systems quickly and effectively.
  • Good teamworking abilities
  • The initiative to work on your own and manage your own workload

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