Claims Advisor

3 weeks ago

Huddersfield, United Kingdom The Talent Crowd Full time

CLAIMS ASSISTANT - £22,308 - HUDDERSFIELD - HYBRID

Are you a law graduate looking for a chance to kick-start your career in the legal sector?
 
This may be the perfect role for you.
We are currently recruiting for a Claims Assistant to join a well-established law firm. This role will involve working with clients who have been involved in road traffic accidents, managing their claims from start to finish and handling a wide range of tasks in the process.

The successful candidate must have a clear interest in the law sector, as well as exceptional communication skills. Knowledge of case management systems is also highly desirable.

This is a great chance for you to build up your legal knowledge and gain invaluable experience in the industry. You will have the opportunity to interact with clients on a daily basis, and your role will involve a variety of tasks including:

Receive inbound claim enquiries via telephone, handle inbound and outbound customer calls
Accurately obtain and update the case management system with all relevant customer and claim detail
Assess the potential success of the claim
Effectively identify the most appropriate protocol to begin the claim
To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
Pro-actively communicating with our customer’s to assist them in beginning their claim
Assist the Fee Earner’s with tasks as required 
This is an exciting role for a law graduate who is keen to enter the legal profession. You will be supported by an experienced team, and you will be responsible for managing your own caseload.

To be considered for this role, you must have:

A law degree and/or Minimum of 5 GCSE’s – Maths and English are essential
Experience of working within a fast-paced customer centric environment is desirable
Experience and knowledge of handling customer telephone calls is essential
A keen interest in the legal profession 
This is a fantastic opportunity to join a thriving law firm and take the first steps in your legal career. You will become an integral part of the team in a challenging yet rewarding role.
If you are looking for an opportunity to use your legal knowledge and take your career to the next level, then this could be the role for you.

If you would like to be considered for this role

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